I am an experienced healthcare management professional with a demonstrated history of working in managed care insurance industry. Self- starting, reliable leader with research analysis, customer service lead and project management experience. With 3 years of healthcare insurance experience specializing in Medicaid and Medicare. Provided expertise to assist with Training and Development, instructional designing of resources, and issue resolution. Specialized in systems such as Microsoft Office (Excel, PowerPoint, Word, Outlook, and Access) CSP Facets, Macess, Care one, Avaya, VCC Desktop, Cisco Jabber ,ETS, RX Claims, ICUE, ETS, Community Care, GPS and state eligibility systems.
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