Clerk Typist Administrative Assistant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Personable Assistant who capably maintains open lines of communication among General Managers, Senior Executives, Executive Officers, Board Members, Council Members, and administrative staff.

Very dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.


Certified in Microsoft Word, Excel, Outlook, PowerPoint, and Access. Other software includes Elite Enterprise 3.5, Legal Solutions Plus, Legal Perfection, ADP Software, Peachtree, Act, Goldmine 5.0 & 5.1 and Lotus Notes.

  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Dedicated team player
  • Strong interpersonal skills

Increased office organization by developing more efficient filing system and customer database protocols.

04/2008 to Current
Clerk Typist/Administrative Assistant Bertelsmann Kansas City, MO,
  • Perform complex clerical work, which requires extreme confidentiality and the frequent exercise of independent judgment.
  • Input daily time, prepare various documents and maintain records.
  • Answer employee questions regarding personnel activities, rules, regulations, policies and and procedures.
  • Type and proofread correspondences, including memos, board letters, reports and forms. Handles and refers calls from internal and external customers.
  • Process requisitions for materials and services.
  • Maintain office files and distribution of incoming mail.
  • Interface with other organizations, internal and external.
  • Working in conjunction with clerical personnel. Engaged in the support of Region Managers, AGM's, Executive's within the Mayor's Office, Council member's within the 15 Districts and field personnel.
  • Establish and maintain positive, effective and cooperative relationships with fellow employees and the public.
03/2007 to 04/2009
Accounts Payable Clerk Forrester Research, Inc. Norwalk, CT,
  • Compile and sort documents such as invoices and substantiate business transactions.
  • Execute daily operations of check requests requesting Attorneys signature.
  • Reconcile bank statements.
  • Post details of business transactions.
  • Review accounts not billed and prepare invoices to be processed.
2004 to 09/2005
Account Manager I Countrywide Home Loans City, STATE,
  • Engage in conducting credit investigations and collecting delinquent accounts.
  • Investigate and verify.
  • Financial status and reputation of prospective clients regarding their personal credit report.
  • Establish credit limitations on client accounts.
  • Investigation of fraud cases and possible legal action.
  • Review credit reports to ascertain status of collections and balances outstanding and to evaluate the effectiveness of current collection policies.
  • Ensure maximum efforts have been taken before releasing bad-debt status to account.
  • Coordination with Law Offices, collection agencies, company branches and credit card companies to exchange information and update client accounts.
  • Compile and analyze statistical data on fraudulent use of credit.
03/2003 to 01/2003
Assistant to Senior Loan Officer HMS Capital City, STATE,
  • Interface with Title, Escrow, Underwriters and Appraisers.
  • Collaborate with processing to determine loan status.
  • Open Escrow and minimal contact with borrowers regarding funded loans, using Fidelity Credit and Fannie Mae approvals.
  • Operations include administrative support, word processing, data entry, faxing and filing.
  • Coordinate communication with Senior Loan officer; serve as a liaison between Senior Loan Officer and clients.
01/1998 to 12/2002
Executive Assistant Accounting Clerk JS Motorsport City, STATE,
  • Responsible for all aspects of human resource functions and personnel including compensation and benefits, A/R, A/P, Payroll and timekeeping.
  • Respond to customer inquires on existing accounts while providing superior customer service, internet sales, phone coverage, maintenance of files and faxes, collections, and various project works.
  • Liaison between managers and customers and administrative support to company CEO.
  • Other functions included the disbursement of employee payroll checks using Peachtree, data entry using Act and Goldmine 5.0 Software, invoices, billing process & collections of due bills and balances of customer files.
01/1993 to 12/1997
Brokerage Clerk I Pacific Brokerage Services, Inc City, STATE,
  • OTC, Listed, & Options Trading Desk Assistant.
  • Responsibilities included heavy trading of equity securities and index options.
  • Utilizing verbal, practical skills and minimal margin of error and supervision.
  • Cross trading of securities using NWII.
  • Recorded purchase and sale of securities such as stocks and bonds, for an investment firm.
  • Executed daily operations of listed, OTC and option orders.
  • Verified top portfolios regarding confidential transactions, dates and distribution and instruction on security certificates to insure accuracy and conformance with government regulations.
  • Data Entry on confirmation slips to effect transaction of securities purchased and sold.
  • Trained and managed the quote department and achieved significant improvements in their productivity.
  • Received securities and scheduled delivery of client securities.
Expected in 2011
Diploma: Business Management & Administration
Everest College - City Of Industry, CA

Business Management & Administration Diploma

•Administrative Office Management & Microsoft Excel

•QuickBooks & Small Business Management

•Accounting Principles & Advance Accounting

•Business Communication & Microsoft Access

•Business Communication ll & Microsoft PowerPoint

•Human Resources & Microsoft Word

•E-Commerce & Business Mathematics


Recognitions: Class Ambassador, 4.0 GPA, Perfect Attendance.

Expected in
- City Of Industry, CA
GPA: GPA: 4.0

Accounting, Administrative, administrative support, ADP, A/P, benefits, billing, bonds, Business Communication, Business Management, clerical, Credit, client, clients, customer service, Data Entry, delivery, E-Commerce, English, equity, faxes, faxing, filing, Financial, forms, Goldmine 5.0, government, human resource, Human Resources, instruction, Law, Legal, Legal Solutions, letters, Lotus Notes, materials, Mathematics, Access, Microsoft Access, Microsoft Excel, Excel, exchange, mail, Office, Outlook, Microsoft PowerPoint, PowerPoint, Microsoft Word, works, Enterprise 3.5, Office Management, Payroll, Peachtree, personnel, policies, QuickBooks, sales, securities, supervision, phone, Type, word processing.

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Resume Overview

School Attended

  • Everest College

Job Titles Held:

  • Clerk Typist/Administrative Assistant
  • Accounts Payable Clerk
  • Account Manager I
  • Assistant to Senior Loan Officer
  • Executive Assistant Accounting Clerk
  • Brokerage Clerk I


  • Diploma

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