clerical worker resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Dependable, with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Respectful, punctual and hardworking.

  • Valid Driver's License
  • Efficient Sales Transactions
  • Time Management
  • Confidential Records Management
  • Customer Support Needs Assessment
  • Mail Management
  • Office Supplies and Inventory
  • POS Inventory System Operation
  • Accounts Payable and Accounts Receivable
  • Employee Timesheet Processing
  • Social Media Knowledge
  • Schedule Management
  • Office Management
  • Clerical Support
  • Multi-Line Phone Proficiency
  • Sorting and Labeling
  • Digital File Management
  • Billing and Coding
  • Word Processing and Design
  • Prioritizing Work
  • Strong Interpersonal Skills
  • Bookkeeping Software
  • Technical Support
  • Verbal and Written Communication
  • Strong Problem Solver
  • Payment Processing
  • Customer Relationship Management
  • Travel Administration
  • Bank Deposit Reconciliation
  • Mail Sorting and Distribution
  • Microsoft Office
  • Organizing and Categorizing
  • Supply Restocking
  • Opening and Closing Procedures
  • Grammar Understanding
  • Self Starter
  • QuickBooks Expertise
  • Front Office Management
  • Records Management Software
  • Serve Customer Needs
  • Basic Bookkeeping
  • Accounting Procedures
  • Office Machine Operation
  • Filing
  • Documentation
Work History
Clerical Worker, 01/2017 - Current
Adia Rancho Santa Margarita, CA,

Created invoices and estimates using Quickbooks.

Interacted with customers by phone, email, or in-person to provide information

Completed clerical tasks such as filing, scanning, copying

Ordered materials and supplies pertaining to all areas of construction

  • Interacted with customers by phone, email, or in-person to provide information.
  • Submitted employee payroll documentation.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Created and maintained detailed records of all office activities.
Receptionist, 10/2010 - 05/2017
Lithia Motors Jackson, MS,
  • Corresponded with clients through email, telephone, or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Answered phone promptly and directed incoming calls to correct offices.

•. Data entry

•. Scheduled travel arrangements

Office Administrator, 05/2006 - 03/2008
Weaver Consultants Group Springfield, MO,
  • Ordered cleaning supplies and equipment
  • Used Quickbooks to create invoices and estimates
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted in preparation and processing of payroll.
  • Reconciled account files and produced monthly reports.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated financial processing, registration, recordkeeping, and other administrative functions.
Office Manager/Sales, 05/2000 - 02/2005
BridgePoint Systems Inc. City, STATE,
  • Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
  • Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
  • Utilized Quickbooks to maintain detailed files of company personnel and client accounts.
  • Processed orders via telephone, email and online orders from official company website.
  • Completed bi-weekly payroll for 8 employees.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Organized and updated databases, records and other information resources.
Bachelor Of Business: Business Administration, Expected in
UNO - Omaha, NE,
Status -
: Computer Science, Expected in
Metro Tech - Omaha,
Status -

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Resume Overview

School Attended

  • UNO
  • Metro Tech

Job Titles Held:

  • Clerical Worker
  • Receptionist
  • Office Administrator
  • Office Manager/Sales


  • Bachelor Of Business

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