Clerical Worker Resume Example Company Name

Ruby Willis

Summary

Industrious administrative team member with proven organizational, time management and multitasking abilities in [Type] settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Professional and well-rounded [Job Title] with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.

Skills

Excel spreadsheets
Dedicated team player
Strong interpersonal skills
Professional and mature
Strong problem solver

Self-starter
Inventory Management
Meticulous attention to detail
Resourceful

Experience

Company Name | City, StateClerical Worker08/2021 - Current

Managed office paperwork, including scanning documents and routing business correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Tracked office stock and maintained inventory in neat and organized fashion.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Received and screened high volume of internal and external communications.
Served as central point of contact for all outside vendors needing to gain access to building.
Controlled building access by supplying key cards to employees and visitors.

Company Name | City, StateSales Associate12/2015 - 08/2019

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Met merchandise processing standards and maintained organized and accessible work area.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Negotiated and closed deals with minimal oversight.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Prepared cash deposits up to $[Amount] with zero discrepancies.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
Won store sales competition for [Task], resulting in [Result].
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Acted as point of contact for internal and external customers across departments.

Company Name | City, StateBusiness Analyst03/1998 - 04/2013

Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Manipulated data using pivot tables, pivot charts and macros in Excel.
Worked with cross-functional resources to implement direct marketing programs to increase customer base.
Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transitions.
Reconciled and reported record discrepancies to prepare for annual audit.
Diminished project gaps to facilitate smooth inventory workflow while reducing task duplication.
Identified and analyzed business strategy implications for growing companies to increase longevity.
Computed, recorded and proofread data in preparation of records and reports.
Developed metrics used to determine inefficiencies and areas for improvement.
Reduced organizational operating costs by streamlining processes.
Analyzed business requirements and made suggestions regarding appropriate technologies.
Identified and implemented new processes and systems to reduce costs and increase efficiency.
Diminished process gaps for claims analysts and mail clerks to promote optimal productivity.

Education and Training

Branell College | CityComputerized Accounting in Accounting06/2010

Knoxville College | CitySome College (No Degree)

Resume Overview

School Attended

Branell College
Knoxville College

Job Titles Held:

Clerical Worker
Sales Associate
Business Analyst

Degrees

Computerized Accounting in Accounting
Some College (No Degree)

Clerical Worker Resume Example

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