Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Industrious administrative team member with proven organizational, time management and multitasking abilities in [Type] settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Professional and well-rounded [Job Title] with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.

Skills
  • Excel spreadsheets
  • Dedicated team player
  • Strong interpersonal skills
  • Professional and mature
  • Strong problem solver
  • Self-starter
  • Inventory Management
  • Meticulous attention to detail
  • Resourceful
Experience
08/2021 to Current Clerical Worker State Of Georgia | Byron, GA,
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Received and screened high volume of internal and external communications.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Controlled building access by supplying key cards to employees and visitors.
12/2015 to 08/2019 Sales Associate The Reformation | Portland, OR,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Won store sales competition for [Task], resulting in [Result].
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Acted as point of contact for internal and external customers across departments.
03/1998 to 04/2013 Business Analyst Grubhub | Toms River, NJ,
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Manipulated data using pivot tables, pivot charts and macros in Excel.
  • Worked with cross-functional resources to implement direct marketing programs to increase customer base.
  • Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transitions.
  • Reconciled and reported record discrepancies to prepare for annual audit.
  • Diminished project gaps to facilitate smooth inventory workflow while reducing task duplication.
  • Identified and analyzed business strategy implications for growing companies to increase longevity.
  • Computed, recorded and proofread data in preparation of records and reports.
  • Developed metrics used to determine inefficiencies and areas for improvement.
  • Reduced organizational operating costs by streamlining processes.
  • Analyzed business requirements and made suggestions regarding appropriate technologies.
  • Identified and implemented new processes and systems to reduce costs and increase efficiency.
  • Diminished process gaps for claims analysts and mail clerks to promote optimal productivity.
Education and Training
Expected in 06/2010 Computerized Accounting | Accounting Branell College, College Park, GA, GPA:
Expected in | Knoxville College, Knoxville, Tennessee, GPA:

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Resume Overview

School Attended

  • Branell College
  • Knoxville College

Job Titles Held:

  • Clerical Worker
  • Sales Associate
  • Business Analyst

Degrees

  • Computerized Accounting
  • Some College (No Degree)

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