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Summary
Industrious administrative team member with proven organizational, time management and multitasking abilities in [Type] settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Professional and well-rounded [Job Title] with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.
Skills
Excel spreadsheets
Dedicated team player
Strong interpersonal skills
Professional and mature
Strong problem solver
Self-starter
Inventory Management
Meticulous attention to detail
Resourceful
Experience
08/2021 to CurrentClerical WorkerState Of Georgia | Byron, GA,
Managed office paperwork, including scanning documents and routing business correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Tracked office stock and maintained inventory in neat and organized fashion.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Received and screened high volume of internal and external communications.
Served as central point of contact for all outside vendors needing to gain access to building.
Controlled building access by supplying key cards to employees and visitors.
12/2015 to 08/2019Sales AssociateThe Reformation | Portland, OR,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Met merchandise processing standards and maintained organized and accessible work area.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Negotiated and closed deals with minimal oversight.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Prepared cash deposits up to $[Amount] with zero discrepancies.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
Won store sales competition for [Task], resulting in [Result].
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Acted as point of contact for internal and external customers across departments.
03/1998 to 04/2013Business AnalystGrubhub | Toms River, NJ,
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Manipulated data using pivot tables, pivot charts and macros in Excel.
Worked with cross-functional resources to implement direct marketing programs to increase customer base.
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