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Clerical Technician 2 - Elections Resume Example

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CLERICAL TECHNICIAN 2 - ELECTIONS
Summary

Dedicated and hardworking Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.

Skills
  • Billing and invoicing
  • Scheduling and calendar management
  • Document control
  • Data entry
  • Transcribing correspondence
  • Microsoft aptitude
  • Scanning and copying
  • Professional and mature
  • Spreadsheet development
  • Document editing
  • Advanced MS Office Suite knowledge
  • Database entry
  • Working collaboratively
  • Team building
  • People skills
  • Organization
  • Customer service
  • Problem resolution
  • Data management
  • Friendly, positive attitude
  • Reliable and trustworthy
  • Restaurant operations management
  • Hiring and training
  • Labor and food cost control
  • Supervisory skills
  • Bilingual in Spanish
  • Organization and prioritization
  • Customer service best practices
Experience
September 2020
to
Current
County Of NorthamptonEaston, PAClerical Technician 2 - Elections
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Assisted front office staff by taking initiative to assist coordinating election events.
  • Answered multiple daily phone calls to direct inquiries, answer questions and direct callers to the correct agency.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Maintained office safety by screening visitors, updating logs.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Automated office operations while managing record tracking and data communications.
  • Assimilated county governance knowledge to handle referendum material to eligible voters with adherence to predetermined guidelines.
  • Facilitated cooperative activities with representatives of registered political parties and candidates to resolve issues and problems.
  • Attended meetings to discuss general and specific voter information on election issues.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Collected, evaluated and stored documents securely in permanent records.
  • Worked easily with office programs such as Microsoft Word and Microsoft Excel to carry out daily team clerical needs.
February 2020
to
March 2020
Luzerne County Juvenile Public Defenders OfficeWilkes-Barre, PAIntern
  • Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Adhered to strict security protocols to protect confidentiality of all data.
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Leveraged Microsoft Excel to sort and digitize documents.
  • Answered multiple phone calls per day and took messages or transferred to appropriate party.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Managed reception area to monitor scheduled appointments.
  • Assisted department staff by answering phone calls and responding to emails.
January 2019
to
December 2019
J's Steaks & SubsBath, PAStore Manager
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Mitigated regulatory risks by coordinating audits to comply with protocols.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Hired, trained, evaluated performance and enforced disciplinary actions for 10 associates.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Oversaw POS operations and cash management to reduce errors.
  • Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
Education and Training
May 2019
Northampton Area High SchoolNorthampton, PAHigh School Diploma
Expected in May 2023
Wilkes UniversityWilkes-barre, PABachelor of Arts: Political Science And Government
  • 3.5 GPA
  • Minor in International Relations
  • National Society Of Leadership & Success President
  • Wilkes Political Society Executive Secretary
Expected in May 2026
Pennsylvania State University - Dickinson LawCarlisle, PAJ.D.: Legal Studies
Accomplishments

NSLS - National Society Of Leadership & Success

President

Wilkes University Chapter

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Resume Overview

Companies Worked For:

  • County Of Northampton
  • Luzerne County Juvenile Public Defenders Office
  • J's Steaks & Subs

School Attended

  • Northampton Area High School
  • Wilkes University
  • Pennsylvania State University - Dickinson Law

Job Titles Held:

  • Clerical Technician 2 - Elections
  • Intern
  • Store Manager

Degrees

  • High School Diploma
    Bachelor of Arts : Political Science And Government
    J.D. : Legal Studies

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