Clerical Support Resume Example

• Managed Lead Register and Ticket Sales Register
• Handled Closeout Procedures and Countout Procedures for all Registers at Closing
• Reconciled Sales for Daily Purchases
• Managed CD Purchasing
• Handled Customer Relations in Person or by Phone.
• Placed special orders and called other stores to find desired items.
• Recommended merchandise based on customer needs.
• Operated a cash register to process cash, check and credit card transactions.
• Administered all point of sale opening and closing procedures.
• Replenished floor stock and processed shipments to ensure product availability for customers.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
• Built and maintained effective relationships with peers and upper management.
• Processed all sales transactions accurately and in a timely fashion.
• Assisted with buying over the counter and communicating with retail merchants.
• Managed vendor chargebacks and follow up.
• Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
• Maintained daily record of all transactions.
• Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
• Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Handled and distributed all incoming and outgoing mail.

Open, read, and wrote answers to routine letters.

Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Tutored children individually and in small groups to help them with difficult subjects.

Established positive relationships with students, parents, teachers and school administrators.

Organized field trips to local parks, fire stations and zoos.

Communicated effectively with educators from various grade levels.

Administered minor first aid to injured students.

Supervised children on field trips to local parks, fire stations and zoos.

Computed, recorded, and proofread data, records and reports.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Wrote reports and correspondence from dictation and handwritten notes.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Managed the day-to-day calendar for the principal and vice-principal.

Received and distributed faxes and mail in a timely manner.

Managed daily office operations and maintenance of equipment.

• Handled Invoice Filing, Mailing, Receiving, etc.
• Managed Customer Relations and Service Calls Drafted Spreadsheets Created Correspondences (Mail, Fax, Phone, etc.) Managed and Maintained Payment Schedules Received and Recorded Payments Handled Financial Expenditures Reconciled Weekly Income/Expenditure Records Archived all Invoices Tranferred all Paperwork (Receipts, Invoices, Payments, etc.) into Computer System Created and Mailed out Payment Notices and Receipts Managed Collection Correpondences.