Clerical Receptionist, Office Assistant Resume Example
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CLERICAL RECEPTIONIST, OFFICE ASSISTANT
Summary
To seek employment with a company where I can grow professionally and personally.
Skills
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Experience
October 2011
to
August 2013
Apna Insurance AgencyCity , STATEClerical Receptionist, Office Assistant
- Filed paperwork and organized computer-based information.
- Maintained appropriate filing of personal and professional documentation.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Maintained a clean reception area, including lounge and associated areas.
- Calculated quotes and educated potential clients on insurance options.
- Cash handling Outbound and Inbound call.
January 2016
to
December 2016
Little Sproutlings DaycareCity , STATEDay Care Assistant
- Encouraged good behaviors using the positive reinforcement method.
- Established a safe play environment for the children.
- Organized and engaged in recreational activities such as games and puzzles.
- Meticulously sanitized toys and play equipment.
- Prepare nutritious breakfasts, lunches, dinners and snacks for the children.
- Maintained a child-friendly environment with access to outdoor activities.
November 2017
to
August 2018
Guard Dog Self StorageCity , STATEOnsite Property Manager/Uhual Customer Service Rep.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Handled resident complaints and ensured all maintenance requests were expedited.
- Compiled and conveyed all operational and financial data to the regional manager.
- Handled customer complaints personally for proper management.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and [rental] payments.
- Maintained tenant relations with regular tenant visits and phone calls.
- Collected and kept careful records of rental payments.
- Monitored common areas for cleanliness and safety.
- Compiled and conveyed all operational and financial data to regional manager.
- Maintained accurate records of all correspondence with and from tenants.
- Monitored and documented all income, including delinquencies.
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Scheduled maintenance calls.
- Inspected grounds, facilities and equipment to determine repair and maintenance needs.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Documented conversations with customers to track requests, problems and solutions.
- Supported end-users by responding quickly to phone messages and following up on complaints
June 2019
to
Current
VORTRAN Medical Technology 1, Inc.City , STATEAdministrative Assistant/Marketing Support/Assembly Worker
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Tracked and submitted employee time sheets to accounting department for payroll processing.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Assisted with administrative tasks, including filing, answering phones and [Task].
- Set up and maintained physical and electronic filing systems.
- Maintained attendance records, taking note of staff vacation time, sick days and personal days.
- Created test ads for target audiences and tracked results to inform market research and campaign planning.
- Modified ads to align with target demographics and increase click rates.
- Worked with product development team members to optimize product specifications.
- Developed and maintained strong client relationships to facilitate smooth discussions and timely strategy updates.
- Tracked assignments, in-progress and completed work for all departmental projects.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Worked at fast and steady pace to meet production goals.
- Documented actions by completing production and quality forms.
- Assisted new employees with assembly tasks to maintain production levels.
- Worked closely with supervisors and designers to understand and meet production specifications.
- Isolated and removed defects to maintain specification compliance for every part.
- Tagged components and tracked usage to maintain accurate inventory records.
Education and Training
High School Diploma
Additional Information
CPR & First Aid Certified
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Resume Overview
Job Titles Held:
- Clerical Receptionist, Office Assistant
- Day Care Assistant
- Onsite Property Manager/Uhual Customer Service Rep.
- Administrative Assistant/Marketing Support/Assembly Worker
Degrees
- High School Diploma
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