, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Mail Sorting and Distribution
Prioritizing Work
Time Management
Customer Service
Calendar Management
Information Confidentiality
Clerical Support
Documentation and Reporting
Verbal and Written Communication
Organizing and Categorizing
Issue Resolution
Data Entry
Attention to Detail
Record Sorting and Filing
Self-Motivated
Materials Organization
Reliable and Punctual
Data Recording
Editing and Proofreading
Problem Solving
Data Gathering
Office Supply Management
Problem-Solving
Prioritization and Time Management
Multitasking and Prioritization
Flexible and Adaptable
Records Management Software
Experience
02/2013 to 10/2018Clerical Office AssistantRaising Canes Chicken | Pearland, TX,
Maintained business records by updating customer information.
Supported bookkeeping through financial transaction documentation, expense reporting and budget monitoring.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Answered phone calls and welcomed visitors to office.
Conducted office inventory checks and requested restock of supplies.
Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Proofread and corrected correspondence and reports for error-free documentation.
Collected and coded various documents to prepare for filing, storage and processing.
01/2001 to 01/2013Customer Service CashierCenters For Specialty Care Group | Carrollton, TX,
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Collected credit card and cash payments to complete transactions for customer orders.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Answered product questions with up-to-date knowledge of sales and store promotions.
Built loyal clientele through friendly interactions and consistent appreciation.
Maintained cleanliness and presentation of stock room and production floor.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Recommended, selected, located and obtained products to meet customer needs.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Welcomed customers, offering assistance to help find store items.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Placed merchandise in bags or boxes and gave packages to customers.
Resolved issues with cash registers, card scanners and printers.
Answered phone calls to assist customers with questions and orders.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Scanned items quickly to keep lines moving and reduce overall wait time.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Helped customers find store locations and complete purchases.
Helped customer locate and select appropriate merchandise throughout store.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Processed returned items in accordance with store policy.
Stayed up to date on current item discounts to support promotions.
Redeemed promotional coupons and food stamps and figured discounts.
Monitored exits for security issues.
Issued receipts, discussed return policies and directed customers to pickup locations for larger merchandise.
Managed all product returns professionally and quickly to maintain customer satisfaction.
01/1990 to 10/1998Instructor/AdministratorJohn Jay Beauty College | City, STATE,
Observed and evaluated student performance and development and provided appropriate feedback on work.
Established objectives for lessons, modules and projects.
Maintained evening or weekend hours to provide students with additional support.
Maintained accurate records to comply with federal, state and local standards.
Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
Coordinated and facilitated training, encouraging group participation and ownership.
Performed assessments focused on long and short-term student needs to develop individualized education program.
Leveraged technology and provided instructional materials to facilitate active learning.
Kept classroom neat and orderly to reduce safety impediments.
Evaluated performance of students and made provisions to meet learning needs.
Recorded daily attendance to maintain accurate and complete records.
Utilized syllabi to inform students of course requirements, evaluation procedures and attendance requirements.
Employed variety of teaching styles to respond to needs of diverse learners.
Implemented instructional materials and curriculum to meet specific program needs.
Provided orientation of buildings and class schedules to enhance self-advocacy skills in students.
Planned instruction to achieve objectives based upon student needs and established curriculum.
Participated in continuous learning on diversity, inclusion and racial equity to reduce learning barriers.
Attended meetings, training and activities to enhance skills and credentials.
Upheld cleaning protocols to maintain safe environment.
04/1983 to 10/1989HairdresserJohn Jay St Charles Salon | City, STATE,
Fostered clean and sanitary work environment to protect customers and staff from infection.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Suggested styles and treatments based on clients' needs and appearances.
Kept notes listing preferences and services provided to clients for quick reference.
Washed, colored, cut and styled hair for high volume of clients daily.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Recommended hair styles to compliment clients' facial features and coloring.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Examined hair texture and condition to determine appropriate treatment.
Evaluated client's hair and physical features to determine style and cut plans.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
Created repeat business by developing long-term relationships with regular customers to increase client base.
Followed updated techniques to color and treat hair and produce consistent results.
Education and Training
Expected in 03/1983 | Cosmetology And Cosmetology EducationJohn Jay Beauty College, New Orleans, LAGPA:
Expected in 05/1981High School Diploma | North Cobb High School, Kennesaw, GAGPA:
Expected in | AccountingUniversity of New Orleans, New Orleans, LAGPA:
Expected in | Early Childhood EducationHinds Community College, Raymond, MSGPA:
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