Clerical Assistant Office Support resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Efficient and reliable team member with strong organization skills and history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and balancing high-volume inquiries.
Skills
EKG Technician
CMA
Medical Manager
Medical Billing and coding, including ICD/CPT
Microsoft Excel and Outlook
Nationally Certified Medical Assistant/ affiliation with the NCCT since April 2000
Clerical functions, Statistics
Charts
Clerical, Phones
Copying
Documentation
Faxing
Document Scanning
Microsoft Excel, Word and Outlook
Office skills
Scheduling Evaluations/Intakes
Logging
Information verification
Self-motivated
Payroll and budgeting
Overseeing automated databases
Cleaning abilities
Data entry
Filing and data archiving
Filing assistance
30 WPM typing speed
Sorting and labeling
Organizing mail
Routing mail
Restocking supplies
Excellent planner and coordinator
Customer and client relations
Meeting arrangements
Work History
12/2010 to Current
Clerical Assistant/Office Support The Highlands At Wyomissing – Wyomissing, PA,
Manages daily operations to day to day clerical functions for the department.
Answers phones and redirects as necessary.
Clerical duties including faxing, filing, scanning and copying.
Makes appointments for director and staff as needed.
Prepares and maintains office files and statistics.
Arranges and coordinates department staff meetings.
Contacts outside agencies soliciting information and assistance as requested.
Mass mailings to families of program info, newsletters, etc.
Handle check requests and PCN'S for staff, supervisor and director for the department.
Help to bring clients in and out of facility when needed.
Help to track referrals and obtain required documentation for new admits to the program.
Assists with other related duties as instructed by the supervisor or director.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Updated tracking system with referral information for program.
Liaised between clients and vendors and maintained effective lines of communication.
Completed and mailed bills, contracts, policies, invoices and checks.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Assisted coworkers and staff members with special tasks on daily basis.
Delivered top-notch support to office staff, promoting excellence in all areas of office operations.
Transferred and directed phone calls, guests and mail to correct staff members.
Assisted with event planning, including associated travel and logistical arrangements.
Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Support hospital's mission to provide the highest quality of care by complying with regulatory guidelines and meeting agency standards.
Promote the effective delivery of daily clerical duties.
Assist and support the office staff in increasing efficiency and streamlining documentation that impacts on children's programming.
Assist when needed for classroom support.
Assist the classroom teachers in paper preparation.
Assist the main office staff in the preparation and distribution of daily paperwork.
Assemble CPSE (Committee on Preschool Education) and IEP (Individualized Educational Plan) packets by collecting and arranging completed evaluation reports for submission to District.
Support office staff by filing and maintaining educational documents in school records.
Support staff by facilitating the flow of daily attendance sheets and maintaining attendance records.
Professionally greet incoming calls and transfer calls accordingly.
Distribute faxes, phone messages, mail and payroll for the department.
Ensure appropriate photocopies of documents are provided to all necessary providers and therapists within the department.
Maintain and order inventory on office supplies for the program.
12/2004 to 06/2005
HousekeeperSt. Mary's Hospital For Children, Institute For Child Development – City, STATE,
Responsible for the general cleanliness of the facility.
Cleaned walls, floors, stairs, furniture and equipment.
Responsible for the proper collection and disposal of waste.
Maintained sanitary environment in accordance with legislative and regulatory compliance standards.
06/2000 to 07/2004
Medical Assistant / SecretaryMulti Medical Network – City, STATE,
Traveled to variety of adult and nursing homes throughout five boroughs.
Assisted doctors providing services to psychiatric and disabled patients.
Functioned as EKG technician; updated patients' charts and files; integrated lab and radiology reports answered phones for the Dr's and handled the scheduling of appointments.
Education
Expected in May 2000
Certified Medical Assistant / Medical Secretary: Dover Technical School - , GPA: Attended a 900-hour, one year program specializing in the studies of computer processing for a medically staffed office, medical transcription, echocardiograms, venipuncture and medical office skills.
Expected in 1983
High School Diploma: Queens Vocational HighSchool - Long Island City, NY GPA:
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