Personable Clerical Assistant who adheres to the highest degree of professional standard and maintains strict confidentiality in legal matters.
Directing incoming calls to appropriate staff members; Opening, assigning, and closing of client cases; Photocopy all correspondence, documents and other printed materials; Organize and maintain law libraries, documents and case files; Mail and arrange for delivery of legal correspondence to clients, witnesses and court officials; Assist in maintaining department attorney personnel files with the utmost confidentiality; Receive and disburse incoming mail; Ordering client files and/or documents from storage; Compiling and organizing payment authorizations for billing, purchase orders, and travel vouchers for office employees; Maintaining government vehicles; Coordinating and maintaining applications and attendance for CLE events with Trial Unit Secretary Supervisor and Nevada State Board; Extensive legal assistant training including calendaring for appointments, meetings, and case events; Maintaining attorney client files and correspondence; Opening and closing cases; Composing and filing notices, stipulations, responses and replies.
Control multi-line phone system, directing calls appropriately; Maintaining record of various administrative services; Sort and distribute incoming mail and deliver outgoing mail to the proper receptacle daily; Interview scheduling; Compiling background checks and verifying potential employee reference; Greet visitors and communicate with team upon arrival; Maintain lobby, reception area in a presentable manner; Maintain inventory of office supplies; Complete any project assigned by office staff; Support the overall goals of the company by performing all other duties as assigned by direct supervisor.
Interviewed clients via outbound telephone calls conducting market research surveys.
Assisting customers with applying for online payday loans; Verifying employment and banking institution of potential clients; Provided accurate and appropriate information in response to customer inquiries; Demonstrated mastery of customer service call script within specified time frames; Addressed customer service inquiries in a timely and accurate fashion.
Designed displays to make the store experience interactive and engaging; Displayed the appropriate advertisement for products and sales promotions; Arranged items in favorable positions and areas of the store for optimal sales; Established and maintained proper high traffic displays, resulting in increased sales; Printed various labels and tags for all merchandise; Computed sales prices, total purchases and processed payments; Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices; Placed special orders and called other stores to find desired items; Operated a cash register to process cash, check and credit card transactions; Guided customers in choosing items that reflected personal style.
Became certified in optical wear; Performed opening and closing store procedures; Recommended merchandise based on customer needs; Facilitated monthly and quarterly physical inventory counts; Explained information about the quality, value and style of products to influence customer buying decisions; Replenished floor stock and processed shipments to ensure product availability for customers.
Computed Data Reports
Mass Media Communications
Laura Oler, Call Center Manager
Intelicare Direct, LLC.
Cell: (702) 622-1714
Kevin Simpson, Call Center Manager
Intelicare Direct, LLC.
Cell: (909) 363-5692
Cell: (619) 792-7151
Jacob Cooley, Content and Drop Shipping Manager
Trend Nation, Inc.
Cell: (517) 614-6920
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