Clerical Assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Office Assistant with over 5 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. With a strong dedication to helping offices function and skill in taking initiative for great service. Dependable with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Respectful, punctual and hardworking.

  • Calendar Management
  • Multitasking and Prioritization
  • Records Management Software
  • Mail Sorting and Routing
  • Reliable and Punctual
  • Office Supply Management
  • Data Recording
  • Flexible and Adaptable
  • Materials Organization
  • Self-Motivated
  • Event and Activity Planning
  • Office Machine Operation
  • Meeting Coordination
Work History
Clerical Assistant, 03/2019 to Current
State Of DelawareChristiana, DE,

  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Interacted with customers by phone, email or in-person to provide information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Composed sensitive, confidential reports and documentation.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Received and routed business correspondence to correct departments and staff members.
  • Maintained records of material flow, compiling and organizing related data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted team members with administrative requirements by expertly using diverse office software.
  • Generated reports and typed letters in Word.
  • Routed more than 50 calls per day to office staff members.
  • Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
  • Decreased customer hold times by updating office phone call and messaging procedures.
  • Took initiative to help upper management with coordinate District events and trainings.
  • Monitored supervisor's work calendar and scheduled appointments, meetings so there are no conflicts.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coordinated all conference room Outlook calendar and scheduled meetings and events.
Paraprofessional Aide, 10/2012 to 03/2019
Antioch Charter AcademyAntioch, CA,
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Reported on student progress, behavior and social skills to parents.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Graded tests and papers and recorded grades for teaching staff.
  • Maintained head count and attendance sheets.
Store Manager, 01/2010 to 08/2012
Ollie's Bargain OutletDel Rio, TX,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
Owner/Operator, 03/1991 to 12/2009
Lineage LogisticsFort Worth, TX,
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
No Degree: Business Administration And Management, Expected in
Reedley College - Reedley, CA
Cosmetology License : Cosmetology Education, Expected in 08/1991
Lyles College of Beauty - Fresno, CA
High School Diploma: , Expected in 06/1990
Washington Union High School - Fresno, CA,
Additional Information

I am also on the CSEA Union Board as the Director of Communications and the Lead of our Labor Management Committee. I have split my volunteering time over the years as a member of the Caruthers District Fair Board and the President of the Pacific Union's Parent Club.

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Resume Overview

School Attended

  • Reedley College
  • Lyles College of Beauty
  • Washington Union High School

Job Titles Held:

  • Clerical Assistant
  • Paraprofessional Aide
  • Store Manager
  • Owner/Operator


  • No Degree
  • Cosmetology License
  • High School Diploma

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