Clerical Assistant resume example with 1+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hello! I am a dedicated Sales Associate offering almost 3 years of success in fostering quality shopping/dining experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Passionate about retail sales, customer relationship management and merchandising.

  • Scheduling and calendar management
  • Price memorization
  • Check payment processing
  • Point of Sale (POS) system operations
  • Food safety understanding
  • Dining customer service
  • People skills
  • Teambuilding
  • Leadership
  • Computer skills
  • Conflict resolution
  • Work ethic
  • Critical thinking
02/2021 to 07/2021 Clerical Assistant Dart Container Of Michigan | Quitman, MS,
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Answered office phone and emails to schedule appointments, forward information and complete [Task].
  • Documented and routed business correspondence to manage office paperwork.
  • Answered [Number] daily phone calls to direct inquiries, answer customer questions and schedule appointments.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
09/2020 to 01/2021 Sales Associate Sage Intacct | Atlanta, GA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
12/2019 to 03/2020 Bridal Specialist Brookdale Senior Living | Shawnee, KS,
  • Optimized sales and after-sales care by working with customer service and alterations team on comprehensive approaches.
  • Drove sales success by building displays and merchandising attractive arrangements.
  • Kept store shelves, racks and bins presentable with frequent resets.
  • Captured consistent customer sales with friendly, knowledgeable support.
  • Supported customers in achieving wedding day vision down to last detail.
  • Delivered exceptional service to customers by staying current on bridal trends and fashions.
  • Improved bridal selections with recommendations about sizing, materials, and style choices.
  • Avoided critical errors by maintaining impeccable records and organized schedules.
  • Adapted approaches to needs of different personalities and wedding scenarios.
  • Responded promptly to customer inquiries, needs and problems.‪
  • Developed and maintained positive customer relationships through effective communication.
01/2019 to 12/2019 Server Outback Steakhouse | City, STATE,
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
  • Satisfied customers with fast, friendly and knowledgeable support.
  • Educated guests about menus and daily specials, skillfully driving sales of target items.
  • Adhered to all safety, sanitization, and food handling guidelines and regulations.
  • Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery.
  • Offered information on new menu items, seasonal and daily specials, and pairings.
  • Achieved sales quotas through consistently promoting high-profit items and daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education and Training
Expected in 06/2017 High School Diploma | Klein Oak High School, , TX GPA:

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Resume Overview

School Attended

  • Klein Oak High School

Job Titles Held:

  • Clerical Assistant
  • Sales Associate
  • Bridal Specialist
  • Server


  • High School Diploma

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