Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Problem Solving
Data Entry
Service Oriented
Self-Motivated
Attention to Detail
Calendar Management
Record Sorting and Filing
Mail Sorting and Routing
Flexible and Adaptable
Materials Organization
Reliable and Punctual
Service-Oriented
Microsoft Office
Multitasking and Prioritization
Outgoing Mail Preparation
Document Typing and Formatting
Information Processing
Government Forms
Scheduling and Calendar Management
Office Supply Management
Data Entry and 10-Key
Equipment Troubleshooting
Office Machine Operation
Prioritization and Time Management
Experience
02/2018 to Current
Clerical AssistantIllinois Tool Works – Opelika, AL,
Kept office records organized and supplies well-stocked for optimal team performance.
Answered office phone and emails to schedule appointments, answer questions and document information.
Tracked cases and managed electronic and physical records, creating new case files, and entering filings when complete.
Prepared and issued notices, summons and other documents necessary for daily courtroom operations.
Supported daily courtroom document preparation, filing of various petitions and court notices.
Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
Produced and filed court petitions and correspondence both efficiently and accurately.
Answered face-to-face and telephone requests for information and other court documents or procedures.
Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of documents provided.
Examined legal documents and assured adherence to laws and court procedures.
Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
Filed correspondence for family court judge.
02/2012 to 01/2018
Medical SecretaryUniversity Of Florida Health – Saint Marys, GA,
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Responded to patient callbacks and phone-in prescription refill requests.
Labeled and completed lab requisitions using ICD and CPT coding.
Interviewed patients telephonically to chief complaints and and schedule appointments.
Organized charts and documents to maintain team productivity.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Incorporated outside records into charts EHR.
02/2010 to 01/2012
Medical Records ClerkYakima Valley Memorial Hospital – Yakima, WA,
Scanned incoming documentation.
Maintained complete confidentiality in accordance with organization and legal requirements.
Observed confidentiality and safeguarded all patient-related information.
Kept department clean, organized and professional.
Purged outdated files.
Pulled patient charts for upcoming appointments.
Obtained information by contacting appropriate personnel or patients.
Tracked and processed release of information requests.
Managed release of information requests and identified requestors as patient, relation or provider.
Organized patient charts, gathering medical histories, lab results and consents.
Reviewed and implemented standards and procedures for processing medical records requests.
Maintained understanding of applicable laws and regulations.
Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Scanned and validated medical records for upload.
Supported administration staff with records requests to support patient care.
Retrieved medical charts for healthcare staff for filing in medical records.
11/2008 to 01/2010
Service Desk AssociateFinancial Times – Paris, TX,
Maintained clean and clutter-free front-end area.
Greeted customers upon arrival and offered assistance with locating store merchandise.
Processed and completed cash or credit transactions accurately.
Re-stocked check-out line and end-cap displays with new merchandise.
Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
Operated register for cash, check and credit card transactions, maintaining accuracy.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Verified customer age requirement for alcohol or tobacco purchases.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered customer questions and provided store information.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Reported pricing discrepancies to supervisor.
Delivered high level of customer service to patrons using active listening and engagement skills.
Operated cash register or POS system to receive payment by cash, check and credit card.
Discounted purchases by scanning and redeeming coupons.
Answered product questions with up-to-date knowledge of sales and store promotions.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
Expected in 06/2008 to to
Bachelor of Science: Psychology SUNY College At Brockport - Brockport, NY GPA:
Expected in 06/2006 to to
Associate of Science: Liberal Arts And Sciences Genesee Community College - Batavia, NY GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.