Clerical Administrative Assistant Resume Example
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CLERICAL ADMINISTRATIVE ASSISTANT
Professional Summary
Skills
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Work History
09/2020 to CurrentClerical Administrative AssistantH P Hood Llc | Lynnfield , MA
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Greets visitors and customers to the office, maintains appointment and visitor logs.
- Maintains lobby area in a neat, professional environment and ensures appropriate handbooks and brochures are available in lobby area.
- Responds to walk-in and telephone inquiries, assesses situation, and provides accurate information to the customer.
- Provides information to customers in a courteous, polite and professional manner.
- Obtains assistance from the assigned Case Specialist or Supervisor as appropriate and in accordance with established policies and procedures.
- Responds to requests for applications for child support services by establishing appointments, sending out application packets, and advising customers of information needed to facilitate services.
- Enters applications for service into automated computer system and assembles new child support files.
- Conducts interviews with custodial and non-custodial parents as needed.
- Records in the automated and/or hard copy case file information related to the establishment and/or enforcement of a child support obligation.
- Inserts correspondence into envelopes for mailing; meters and delivers outgoing mail daily.
- Opens, date stamps, documents and/or takes appropriate action on incoming mail accurately and within established time frames.
- Monitors facsimile machine and distributes faxes periodically throughout each day; maintains paper supply in copiers and facsimile machines.
- Provides administrative/clerical assistance to case specialists/supervisors as needed.
- Initiates follow-up case status calls to customers as required.
- Maintains confidentiality and security of case information.
- Performs other duties as may be assigned by management.
05/2015 to 05/2020Assembly Line WorkerAmazon Workforce Staffing | Alameda , CA
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Verified level of supplies and requested new inventory to meet service levels.
- Kept all areas clean, organized and in line with company professional standards.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Promoted safety and productivity by keeping work areas clean and organized.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
- Helped keep line efficient with consistent use of good manufacturing practices.
- Kept team working at peak level by training new team members and assigning tasks.
- Shipped completed work quickly, smoothly packaging items coming off production line.
- Maintained product quality with visual inspections and physical testing.
- Reported on production activities and levels to management each day.
- Prevented shipment errors by properly tagging products and labeling boxes.
- Operating machinery for game calls such as elk, deer, turkey, predator, and waterfowl.
- Helped hunters prepare for different hunting seasons with appropriate gear and game calls
11/2017 to 03/2018Package SorterMyeyedr | Usa ● Decatur , AL
- Kept storage areas organized, clean and secure to fully protect company assets.
- Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
- Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated mail processing equipment and manually sorted mail.
- Improved operations by working with team members and customers to find workable solutions.
- Supported quality control by inspecting all products and packaging materials.
- Stayed productive throughout every shift, completing a high volume of shipments and using slower periods to organize and restock work areas.
- Kept packages within specifications through consistent inspections.
- Supported quality assurance by verifying products, materials and container compliance with standards.
- Supported efficient shipment by assembling and filling cartons, crates and containers
08/2013 to 05/2015Sale AssociateDollar General | City , STATE
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Greeted customers and responded to informational requests.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Operated cash register, collected payments and provided accurate change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Helped customer locate and select appropriate merchandise throughout store.
- Properly verified customer identification for alcohol or tobacco purchases.
Education
05/2011High School DiplomaYazoo City High School, City, State
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Resume Overview
School Attended
- Yazoo City High School
Job Titles Held:
- Clerical Administrative Assistant
- Assembly Line Worker
- Package Sorter
- Sale Associate
Degrees
- 05/2011 High School Diploma
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