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cleaning staff member resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Portioning
  • POS system operation
  • Food preparation
  • Safe food handling
  • Reliable team worker
  • Delivers exceptional customer service
  • Neat, clean and professional appearance
  • Excellent multi-tasker
  • Engaging personality
Experience
Cleaning Staff Member, 03/2018 - 01/2019
Performance Food Group Marquette, WI,
  • Sanitized frequented areas and equipment using approved supplies.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Took rugs and mats from interior floors to beat dust outside of building.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Buffed tile floors to maintain polished appearance.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
Fast Food Team Member, 02/2019 - 07/2020
Mod Pizza Algonquin, IL,
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Verified orders and bagged items for easy transport.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Reviewed contents on food trays to check receiving complete order.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Followed all company safety standards, including food quality and sanitation procedures.
Retail Associate, 07/2019 - 03/2020
Duluth Trading Company Spokane Valley, WA,
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Maintained friendly, outgoing and customer-focused demeanor while on sales floor.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Assisted customers and provided excellent customer service.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Sanitized frequented areas and equipment using approved supplies.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Took rugs and mats from interior floors to beat dust outside of building.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
Education and Training
High School Diploma: , Expected in 05/2019
-
Kensington Creative & Performing Arts High School - Philadelphia, PA
GPA:
Status -
: Health Care Studies , Expected in
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Community College Of Philadelphia - Philadelphia, PA
GPA:
Status -

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Resume Overview

School Attended

  • Kensington Creative & Performing Arts High School
  • Community College Of Philadelphia

Job Titles Held:

  • Cleaning Staff Member
  • Fast Food Team Member
  • Retail Associate

Degrees

  • High School Diploma

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