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Cleaning Crew Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Able to prepare and distribute statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns in smooth and professional manner. Good communication, organizational and multitasking abilities.

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Dependable and hardworking cleaner skilled in keeping interior and exterior spaces clean and well-maintained. Knowledgeable about sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and all other types of routine and deep cleaning. Seeking new position with room for advancement and chance to contribute to team success.

Skills
  • Administrative support
  • Quality control
  • Customer relations
  • Mail sorting
  • Discrepancy reconciliation
  • Account updating
  • Maintenance
  • Supply inventory management
  • Sanitization techniques
  • Facility maintenance
Experience
06/2018 to Current Cleaning Crew Hooters Of America, Llc | Columbia, SC,

My daily routine is to mob and vaccume floors , dust everywhere in the building to maintain organized professional appearance at all times,

-Collect and dispose of garbage from all trash can and dispose all the trash to the main trash can.

-Clean and sanitize all the rest room and break room

-Train all new staff on proper cleaning methods and procedures

-monitor supply levels and request new items to maintain ability to complete daily cleaning task.

12/2016 to 06/2018 Salesperson 4 Wheel Parts Performance Centers | Towson, MD,

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  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Provided every customer with professional and polite support for sales and service needs.
  • Developed discerning eye for detail, often suggesting accessories to complement purchase.
  • Identified customer needs and adjusted product offering to align with opportunities.
  • Developed creative merchandising displays to achieve optimum visibility on key products.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Generated strong professional networks locally to initiate and foster profitable customer relationships.
  • Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Built trust and loyalty by maintaining professionalism while persuading customers.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained strong relationships with customers from introduction to closing.
12/2006 to 11/2014 Bank Teller Applied Card Systems | Glen Mills, PA,
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Verified amounts and integrity of every check or funds transfer.
  • Reconciled cash and checks against computer records at end of shift.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 80%.
  • Prepared official checks for customer and internal bank needs.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Entered transactions into computer and issued customer receipts.
  • Explained bank services, financial products and applicable fees to customers.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
12/2006 to 11/2014 Banking Assistant Independent Bank Group, Inc | Arvada, CO,
  • Reported daily averages and shortages to operations department.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Trained employees on cash drawer operation.
  • Supplied tellers with coin and currency as needed.
  • Delivered prompt, accurate and excellent customer service.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Managed opening and closing times for the main branch.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Performed administrative tasks such as copying, scanning and mail sorting on daily basis.
  • Answered customer questions in friendly and knowledgeable manner to maintain high satisfaction levels.
  • Prepared and posted weekly payments to vendors and suppliers.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Processed cash withdrawals.
  • Processed treasury, tax and loan payments.
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
  • Utilized talents and expertise to locate customers with aged accounts.
  • Gathered required information from customers for settlement reviews and followed up on management determined results.
  • Adhered to regulatory and company security and audit procedures.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Maintained confidentiality of bank records and client information.
  • Directed specific questions to appropriate branch personnel.
  • Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
  • Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
Education and Training
Expected in 03/2002 Associate of Arts | Sociology RDVVU, INDIA, GPA:

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88Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • RDVVU
Job Titles Held:
  • Cleaning Crew
  • Salesperson
  • Bank Teller
  • Banking Assistant
Degrees
  • Associate of Arts