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Cleaning Crew Resume Example

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CLEANING CREW
Professional Summary

Experienced HIM offering over 20 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Dependable HIM with 20-year background in document assessment and quality review. Driven performer skilled in managing subpoena and court order processing. Enthusiastic and committed to accuracy, with great decision-making skills. Respectful HIM with superior attention to detail and skill in evaluating and correcting health records, with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic.

Skills
  • Medical Terminology
  • Customer Service
  • Time Management
  • Excel
  • ICD-10
  • Transcription
  • Medical Records
  • EMR Systems
  • Patient Care
  • Medical Coding
  • Vital Signs
  • CPR
  • EDUCATION
  • SKILLS
  • CERTIFICATIONS AND LICENSES
  • Electronic Medical Records: Best Practices — Expert
  • Basic, Com, Faxing, Medical Terminology, Nursing, Receptionist, Transcription
  • CNA, Customer Service, Leadership, Transcription, Organizational Skills, Scheduling
  • Charts, Data Entry, Director, Excel, Coding, Teamwork
  • Clerical, Dc, Managing, Office, Quality Control, Time Management
Work History
Cleaning Crew02/2020 to Current
PMG – Wilmington, NC
  • General cleaning and sanitizing of medical offices
Health Information Manager06/2009 to 02/2020
Health Information Liberty Healthcare Corporation – Wilmington, NC
  • I worked as a self directed individual with Health Information knowledge and experience.
  • I possess excellent leadership, communication and organizational skills.
  • I have worked within the EMR PCC, also I am very familiar with the hospital system EPIC.
  • My responsibilities included processing Admissions and Discharges, I have been trained in medical ICD-10 coding, I was in charge of completing Quality Control Audits on patient charts.
  • Scanning to the EMR.
  • I was able to assist with basic care and maintenance of workstation equipment, while keeping the nurses stations presentable.
  • I completed and updated Physician Credentialing and Liability Verification.
  • I was available to answer questions and address complaints.
  • I monitored and ordered office and nursing supplies when necessary.
  • I worked as a liaison between the physicians and the nursing staff.
  • I coordinated external physician appointments.
  • I completed pre-authorizations for medications and treatment.
  • I have basic knowledge of Medical Terminology.
  • I have the ability to learn and adapt quickly.
  • I promote ownership, teamwork and compassion.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Oversaw insurance cost reporting.
  • Reviewed recordkeeping procedures for patients and doctors.
  • Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
  • Conducted education and training activities for physicians, nursing staff and administrative personnel.
  • Participated in committees to discuss topics, including electronic health records and methods that would improve overall workflows.
  • Communicated with patients, ensuring that medical information was kept private.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
  • Guarded against fraud and abuse by verifying all coded data accurately reflected services provided.
  • Accurately selected proper descriptive code when more than one anatomical location was indicated.
Unit Clerk03/1999 to 01/2009
Brunswick Cove Nursing Home – Leland, NC
  • Performed general clerical duties such as data entry, making copies, faxing and filing documents.
  • Greeted visitors, answering incoming calls, and route callers to the right department or patient room.
  • Scheduled appointments, arranged transportation.
  • Would coordinate physicians schedules.
  • Order supplies for nursing and patients as needed.
  • Medical Transcription for the Medical Director.
  • I was apart of the team with the setup of the facilities first EMR system AHT.
  • General clerical support for the nursing department.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Answered multi-line telephone system, provided information and directed calls.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Nursing Assistant II05/1991 to 03/1999
Brunswick Cove Nursing Home – Winnabow, NC
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
Education
High School Diploma06/1987North Brunswick High School- Leland, NC
No Degree: Medical Office AssistanMiller Motte - Wilmington, NC
Certification: Electronic Medical Records04/2020Ashworth College- Norcross, GA
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Resume Overview

Companies Worked For:

  • PMG
  • Health Information Liberty Healthcare Corporation
  • Brunswick Cove Nursing Home

School Attended

  • North Brunswick High School
  • Miller Motte
  • Ashworth College

Job Titles Held:

  • Cleaning Crew
  • Health Information Manager
  • Unit Clerk
  • Nursing Assistant II

Degrees

  • High School Diploma 06/1987
    No Degree : Medical Office Assistan
    Certification : Electronic Medical Records 04/2020

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