Cleaning Crew resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced HIM offering over 20 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Dependable HIM with 20-year background in document assessment and quality review. Driven performer skilled in managing subpoena and court order processing. Enthusiastic and committed to accuracy, with great decision-making skills. Respectful HIM with superior attention to detail and skill in evaluating and correcting health records, with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic.

  • Medical Terminology
  • Customer Service
  • Time Management
  • Excel
  • ICD-10
  • Transcription
  • Medical Records
  • EMR Systems
  • Patient Care
  • Medical Coding
  • Vital Signs
  • CPR
  • Electronic Medical Records: Best Practices — Expert
  • Basic, Com, Faxing, Medical Terminology, Nursing, Receptionist, Transcription
  • CNA, Customer Service, Leadership, Transcription, Organizational Skills, Scheduling
  • Charts, Data Entry, Director, Excel, Coding, Teamwork
  • Clerical, Dc, Managing, Office, Quality Control, Time Management
Work History
Cleaning Crew, 02/2020 to Current
Live Nation Entertainment IncCamden, NJ,
  • General cleaning and sanitizing of medical offices
Health Information Manager, 06/2009 to 02/2020
Avalon Health Care GroupIvins, UT,
  • I worked as a self directed individual with Health Information knowledge and experience.
  • I possess excellent leadership, communication and organizational skills.
  • I have worked within the EMR PCC, also I am very familiar with the hospital system EPIC.
  • My responsibilities included processing Admissions and Discharges, I have been trained in medical ICD-10 coding, I was in charge of completing Quality Control Audits on patient charts.
  • Scanning to the EMR.
  • I was able to assist with basic care and maintenance of workstation equipment, while keeping the nurses stations presentable.
  • I completed and updated Physician Credentialing and Liability Verification.
  • I was available to answer questions and address complaints.
  • I monitored and ordered office and nursing supplies when necessary.
  • I worked as a liaison between the physicians and the nursing staff.
  • I coordinated external physician appointments.
  • I completed pre-authorizations for medications and treatment.
  • I have basic knowledge of Medical Terminology.
  • I have the ability to learn and adapt quickly.
  • I promote ownership, teamwork and compassion.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Oversaw insurance cost reporting.
  • Reviewed recordkeeping procedures for patients and doctors.
  • Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
  • Conducted education and training activities for physicians, nursing staff and administrative personnel.
  • Participated in committees to discuss topics, including electronic health records and methods that would improve overall workflows.
  • Communicated with patients, ensuring that medical information was kept private.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
  • Guarded against fraud and abuse by verifying all coded data accurately reflected services provided.
  • Accurately selected proper descriptive code when more than one anatomical location was indicated.
Unit Clerk, 03/1999 to 01/2009
St. Catherine Of SienaRockville Centre, NY,
  • Performed general clerical duties such as data entry, making copies, faxing and filing documents.
  • Greeted visitors, answering incoming calls, and route callers to the right department or patient room.
  • Scheduled appointments, arranged transportation.
  • Would coordinate physicians schedules.
  • Order supplies for nursing and patients as needed.
  • Medical Transcription for the Medical Director.
  • I was apart of the team with the setup of the facilities first EMR system AHT.
  • General clerical support for the nursing department.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Answered multi-line telephone system, provided information and directed calls.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Nursing Assistant II, 05/1991 to 03/1999
Baptist HealthCabot, AR,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
High School Diploma: , Expected in 06/1987
North Brunswick High School - Leland, NC
No Degree: Medical Office Assistan, Expected in
Miller Motte - Wilmington, NC,
Certification: Electronic Medical Records, Expected in 04/2020
Ashworth College - Norcross, GA

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Resume Overview

School Attended

  • North Brunswick High School
  • Miller Motte
  • Ashworth College

Job Titles Held:

  • Cleaning Crew
  • Health Information Manager
  • Unit Clerk
  • Nursing Assistant II


  • High School Diploma
  • No Degree
  • Certification

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