Clean Room Operator Resume Example Rogers Corporation

CLEAN ROOM OPERATOR

Professional Summary

Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.

Skills

Work History

Clean Room Operator, 09/2015
Rogers Corporation – 100 S. Roosevelt Ave. Chandler, AZ.

Received and correctly processed both written and verbal instructions, prints and work orders.
Inspected and tested components, assemblies and power tools such as aeyepiece micrometer
Responsible for achieving production requirements.
Maintained necessary level of communications between shifts.
Ensured that all health and safety guidelines were followed.
Adjusted alignment of drills, cutters, dies, guides, and holding devices.
Worked with tin, sheet iron and sheet copper.
Trained staff of 10 direct labor employees to perform assembly and manufacture of product.

Sales/Service Representative, 02/2015 to 09/2015
GC Services – 7307 E. Hampton Ave. Mesa, AZ

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Sales training to service small business accounts as well as institution accounts.
Efficiently exerted resources available to help customers and fellow employees.
Involved with pilot customer service chat project within a company.
Implemented Suggested Behaviors to improve metrics, and did so in a short period.
Assisted with New Hire Training through peer to peer monitoring and floor walking
Going above and beyond in order to gain expertise of new products to better assist customers and fellow employees.

Restaurant Manager, 04/2014 to 02/2015
Papa Murphy\'s Take and Bake Pizza – 2920 N Power Rd. Mesa, AZ

Carefully interviewed, selected, trained and supervised staff.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Promoted a positive atmosphere and went above expectations to guarantee each customer received exceptional service.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Accurately forecast daily unit sales to minimize waste and labor costs.
Reduced labor cost by five percent while maintaining excellent service and profit levels.
Promoted the business through participation in community events.
Increased sales by a minimal of 15% over the previous year\'s sales.

Supervisor, 11/2013 to 04/2014
Papa Murphy\'s Take and Bake Pizza – 15557 W Bell Rd. Surprise, AZ

Clearly and promptly communicated pertinent information to staff.
Correctly calculated inventory and ordered appropriate supplies
Led and directed team members to effective methods, operations and procedures.
Promoted a positive atmosphere and went above expectations to guarantee each customer received exceptional service.-
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Volunteer (Kitchen), 05/2012 to 11/2013
Andre House of Hospitality – 1203 W Polk St. Phoenix, AZ

Cleaned and inspected galley equipment, kitchen appliances, and work areas
Communicated with other kitchen team members to ensure food was prepared on time and correctly
Maintained kitchen work areas, equipment, and utensils in clean and orderly condition

Education

Associate of Arts: Economics, Current
Glendale Community College - 6000 W. Olive Ave

Certifications

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees