Dedicated worker at processing and meeting departmental goals. Problem solving resolution. Smoothly manages conversational flow and diffuses difficult customer situations. Personable and dedicated Customer Service Representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, demonstrate's passion for building relationships, cultivating partnerships and growing businesses. Friendly and efficient person devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Customer Service standards with strong skill in promoting product and service information to provide effective issue resolution. Experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. I consider myself to be a friendly, professional, calm, flexible and observant call center representative. With 25+ years experience.
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