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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Dedicated case manager with seven years in case management and crisis intervention with at-risk youth. Offers a comprehensive academic and work background in social services, as well as strong interpersonal, organizational and computer skills.
Skills
  • Expertise in working with children and adults in crisis
  • Experience working in a clinical setting
  • Adept at treatment and discharge planning
  • Aware of legal and ethical standards
  • Excellent Communication skills
  • Expertise in crisis intervention techniques 
  • Trained in indicators of child abuse
  • Daily living activities educator
  • Knowledge of juvenile justice system
  • Excellent relationship building skills
Work History
Classroom Monitor, 04/2021 to Current
Montgomery County Public School, Blair High SchoolCity, STATE,
  • Provide effective and practical strategies for classroom management and student support during in person instruction.
  • Helped classroom teachers and supported overall center team.
  • Developed good relationships with students and staff.
  • Assisted teachers with checkout and check-in of educational materials.
  • Helped maintain fun and interactive classroom with focus on safety, organization and student engagement.
  • Took daily attendance, notifying classroom teacher immediately of any student absences.
  • Observed students' performance and recorded relevant data to assess progress.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Consultant Community Support Worker, 02/2017 to Current
Life Stride, Inc.City, STATE,
  • Maintains regular contact with clients, including visiting clients at home,  group home facility and in the community.
  • Develops and implements treatment plans and modified when needed.
  •  Evaluates the effectiveness of services and clients’ progress in resolving identified problems and moving towards defined objectives.
  • Collaborates with staff and external resources that will support the client to perform clinical assessments and develop treatment plans.
  • Ensures that reports and assignments are turned in on time and completes assigned tasks in a timely manner.
  •  Supports family members to assist them in understanding and supporting clients.
  • Refers clients or family members to community resources or to specialists as necessary.
  • Supports clients and families in coping with problems resulting from severe illness.
  • Facilitates a smooth discharge by encouraging and reassuring clients throughout their transitions.
Community Based Intervention (CBI), 07/2011 to 01/2017
First Home CareCity, STATE,
  • Provide intensive case management services for youth and families to help them stabilize in the home, school and in the community
  • Respond to crisis situations when severe mental health and behavioral issues arose.
  • Develop positive relationships with Youth and their families, and identify needs that are barriers to their safety and stability.
  • Stabilization services to reduce family conflicts.
  •  Increases family support and monitor the client’s medication compliance with prescribed psychiatric medications.
  • Maintains regular contact with clients, including visiting clients at home, school, youth service center, group home and in the community.
  • Makes weekly contacts with families of clients regarding school attendance and any recreational or social programs that involve the client. 
  • Consults with supervisor regarding any and all behavioral changes with the clients as well as necessary changes in the client’s level of custody.
  • Prepares, receives, reviews, and verifies office documents, such as necessary court reports, court orders, curfew sheets, school attendance and other information pertaining to clients and assures that all court orders are in compliance. 
  • Collaborated with juvenile court services, schools, group home, social service agencies and community  neighborhood organizations for the purposes of coordination of care.
  • Attended require court hearings, family team meetings at Child Family Service Agency , Youth Service Center, group home, Department of Behavioral Health and mandatory training as assigned.
Education
Bachelor of Science: Psychology, Expected in 2008
Columbia Union College - Takoma Park, MD
GPA:
Master of Arts: Counseling Psychology, Expected in 2012
Washington Adventist University - Takoma Park, MD
GPA:
Accomplishments
  • Counseling Internship 
    Psychiatric Technician at Adventist healthcare Shady Grove Medical Center
  • Received advance clinical training at Department Behavioral Health
    Trauma Focus Therapy training, Community Based-Intervention training, Engaging children and family, Helping relationship, crisis intervention, suicide crisis intervention model, ethical and legal issues, mandated reporting of child abuse and neglect, rebuilding attachments and encouraging resilience, and cultural competency).
  • Skilled in interviewing to obtain pertinent background data on the clients
  • Exhibits sound judgment in difficult and high stress situations.

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Resume Overview

School Attended

  • Columbia Union College
  • Washington Adventist University

Job Titles Held:

  • Classroom Monitor
  • Consultant Community Support Worker
  • Community Based Intervention (CBI)

Degrees

  • Bachelor of Science
  • Master of Arts

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