Classroom Aide Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
11/2020 to Current Classroom Aide Arrow Child And Family Ministries | Conroe, TX,
  • Offered daily living support such as grooming and mobility assistance.
  • Taught and educated children through 16 and 20.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Prepared visual aids, equipment and classroom displays to foster learning.
  • Created and distributed instructional materials for group and one-on-one use.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Utilized curriculum with life-based approach.
  • Kept over 10 students safe in classroom and outside environments.
  • Provided students with personalized educational, behavioral and emotional support.
  • Maintained focused, inclusive and supportive learning environments.
  • Completed documentation on student behaviors, interventions and results.
  • Escorted students to school nurse or administrative office.
  • Carried materials, messages and completed work to other faculty members.
  • Helped students stow book bags, coats, and other items in cubbies and lockers.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Attended in-services, workshops and seminars.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Organized classroom, placing books back on shelves and [Task] to keep areas well-maintained and organized.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Arranged and led activities for students, including cooking and art.
  • Tutored and supported students individually and in groups of up to 2 by reteaching and reviewing lesson concepts and Social Skills.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Supervised four students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
05/2013 to 05/2019 CNA Memory Care Five Star Quality Care, Inc. | Jefferson City, MO,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented activities and recorded information in EMR system.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
09/1999 to 07/2004 Customer Service Representative Capitol Federal Savings Bank | Andover, KS,
  • Assessed customer needs and upsold products and services to maximize sales.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Reviewed account and service histories to identify trends and issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Answered 60-80+ inbound calls per day and directed to designated individuals or departments.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered 60+ inbound calls per day and directed to designated individuals or departments.
to Receptionist Ebix, Inc. | Johns Creek, GA,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of five Tax Consultants .
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Managed more than 50 incoming calls per day.
  • Managed more than 50 incoming calls per day.
  • Managed more than fifty incoming calls per day.
  • Managed more than [Number] incoming calls per day.
  • Rendered information to callers and drafted office emails.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Education and Training
Expected in High School Diploma | SCCD, San Diego, CA GPA:
Expected in | CNA SDCE, San Diego, CA, GPA:
  • Completed continuing education in Certified Nursing Asistant
Expected in | Digital Arts City College, San Diego, CA, GPA:

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Resume Overview

School Attended
  • SCCD
  • SDCE
  • City College
Job Titles Held:
  • Classroom Aide
  • CNA Memory Care
  • Customer Service Representative
  • Receptionist
  • High School Diploma
  • Some College (No Degree)

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