Class A Barber Shop Owner Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
11/2018 to Current
Class a Barber/Shop Owner Massage Envy Cypress, CA,
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Clipped and sheared hair into diverse cuts and fades for [Number] customers daily.
  • Sanitized equipment and parts and maintained work areas in neat fashion.
  • Pre-booked future appointments to increase repeat business.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Responded to customer inquiries by phone, email and in person.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Shaved [Number] customers daily using standard and straight razors or clippers.
  • Handled all incoming phone calls and scheduled appointments.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Utilized diverse knowledge to style hair as requested.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Met with customers to discuss style options, preferences and special requirements.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Fielded incoming phone calls and scheduled client appointments.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Updated appointment calendar and set shift schedules.
  • Restocked shelves with products, purchased new inventory and controlled loss.
  • Politely answered phone calls and scheduled [Number] appointments daily for new and return clients while monitoring sales area and employees.
  • Examined hair texture and condition to determine appropriate treatment.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Cut and styled natural, artificial, colored or textured hair.
  • Conducted weekly product inventory counts and ordered new supplies.
  • Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
  • Developed new hair styling techniques to increase satisfaction and return customers.
10/1999 to 08/2002
Lead Sales Associate Henkel Cleveland, OH,
  • Processed payments and returned accurately receipts, cash, coin and cards to customers.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Researched items at other locations to find products requested by shoppers.
  • Assisted with training, development and mentoring of sales employees.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Greeted customers, clarifying needs and identifying solutions to close sales.
  • Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
  • Coached other employees in customer service strategies and successful selling techniques.
  • Achieved sales targets regularly to enable sustained growth.
  • Delegated tasks to maintain efficient workflow.
  • Communicated sales goals and key performance indicators to employees.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
  • Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system and [Task].
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Educated junior associates on sales plans, personal goals and incentives to motivate them.
  • Empowered team to exceed sales quotas through regular training, effective coaching and close mentoring.
01/2000 to 08/2002
Customer Service Representative ATC City, STATE,

Received inbound calls from California residents who had just started using the caller i.d. back when it was first introduced, troubleshooting and solving any issues customers had with these caller i.d.

Education and Training
Expected in
: Electrical Engineering
Prairie View A & M University - Prairie View, TX
Expected in
Class A Barber License : Barbering
Dallas Barber And Stylist College - Dallas, TX

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Prairie View A & M University
  • Dallas Barber And Stylist College
Job Titles Held:
  • Class a Barber/Shop Owner
  • Lead Sales Associate
  • Customer Service Representative
  • Some College (No Degree)
  • Class A Barber License