Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Service-oriented Claims Adjuster who applies creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Skills
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Work History
Claims Processor Highmark Inc. | Natrona Heights, PA,
- Evaluated all evidence with the ultimate goal of creating positive outcomes for client’s claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Substantiated legitimate claims and denied unjustified claims.
- Answered customer questions regarding deductibles.
- Followed up with the insured individuals regarding premium and deductibles payments.
- Accepted new losses, handled glass claims and handled existing claims calls.
- Processed calls in a detailed and accurate manner while providing superior customer service.
- Answered questions posed by insured and attorneys.
- Consistently exceeded productivity, customer service and quality goal ratings.
Liability Claims Adjuster Sedgwick Claims Management Services, Inc. | Philadelphia, PA,
- Investigated claims in order to make a liability decision.
- Took recorded statements, obtained police reports, evaluated vehicle damage photos and scene photos.
- Scheduled appointments for photos / estimates
- Evaluated insurance policies and analyzed damages to determine coverage.
- Reviewing and paying damage claims.
to Current Independent Contractor ADF Investigations | City, STATE,
- Recorded Statement Specialist for auto and homeowner's claims.
- Testified on behalf of the agency as part of criminal and civic proceedings.
- Documented all investigation activity and presented reports to management.
- Answered questions posed by insured and attorneys.
- Drafted investigative reports covering all phases of the investigation in each case.
- Directed and coordinated various investigations conducted by field investigation team.
Education
Bachelor of Science | Business Management SUNY @ Stony Brook, Stony Brook, New York
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Resume Overview
School Attended
- SUNY @ Stony Brook
Job Titles Held:
- Claims Processor
- Liability Claims Adjuster
- Independent Contractor
Degrees
- Bachelor of Science
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