|COMPUTER SOFTWARE SKILLS Extremely proficient in Microsoft Office Suite, Excel, Word, and Outlook.|
Researched claim over payments and requested refunds, processed claim forms, adjudicated claims for provision of deductibles, co-pays, co-insurance maximums and provider settlement, maintained the company's files and hard copy filing system with 100% accuracy, Provided updates to management on potential risks due to claims not processed and shipped in a timely manner, followed adjudication policies and procedures to make sure proper payment of claims, prepared and shipped claims documents via postal service and contract carriers to businesses and client's home address
Accepted referrals for military housing for service members requiring special accommodations and interviewed potential tenants or guests, completed intakes on new service members when needed and initiate all pertinent paperwork, including a review of clients' rights and consent forms, entered all initial client data in the computer through the YARDI system, maintained client files, inclusive of opening and closing, and completing follow ups, received clients and answered telephone calls and directed them to appropriate extensions, provided the orientation of service member to the house, maintained updated information on community services and resources for special needs individuals, established and maintained the client's case management files, determined rent liability, monitored payments and assisted with securing entitlement income for purposes of food, medical and other needs, oversaw the functioning of the houses, completed monthly reported and maintained required statistical data, coordinated with housing manager and ensured that the agency policies and procedures were followed, attended required training meetings.
Chattahoochee Valley Community College, Phenix City, AL. 48 credits
Orange Park Senior High School, Orange Park, FL 32257
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