Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Microsoft Office Word, Excel, PowerPoint
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Claims Examiner/Bill Processor12/2008 - CurrentSedgwickAtlanta, GA
Process domestic and foreign billing in accordance with contractual agreements.
Conduct direct communication with providers regarding billing guidelines.
Ensure timely and accurate processing of invoices Research invoice discrepancies Maintain provider statements and communicate with vendors Comply with safety policies and procedures Comply with Finance, AP, and providers policies and procedures Perform a variety of tasks and projects as necessary Initiate the research and identification of systems or operational issues that affect the company's accounts payable balances, as well as recommend ways of improving the existing system and processes Prepare reporting schedules and resolve audit issues identified by auditor.
Maintain accurate and current documentation and files.
Work with appropriate parties to resolve issues on invoices Implement and document process improvements Ability to process a minimum of numerous invoices daily with 98% accuracy Familiar with standard accounting concepts, practices, and procedures.
Receivable Specialist07/2007 - 12/2008Zone Care USADelray Beach, FL
Paid invoices and obtained revenue by verifying and completing payable and receivable transactions.
Prepared work to be accomplished by gathering and sorting documents and related information.
Paid invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.
Obtained revenue by verifying transaction information, computing charges and refunds, preparing and mailing invoices, identifying delinquent accounts and insufficient payments.
Collected revenue by reminding delinquent accounts; notifying customers of insufficient payments.
Prepared financial reports by collecting, analyzing, and summarizing account information and trends.
Maintained accounting ledgers by posting account transactions.
Verified accounts by reconciling statements and transactions.
Resolved account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.
Maintained financial security by following internal accounting controls.
Billing/Customer Service Representative04/2004 - 07/2007Tenet Florida RegionalBoca Raton, FL
Developed, planned and executed projects from start to finish Answered and provided exceptional customer service on a multi-line phone system Responded to customer requests and assisted customers with issues Invoiced all clients Made collection calls on a routine basis Issued past due notices and statements Entered all invoices into systems Prepared weekly check run and credit card payments Handled credit requests and conducted credit references Performed daily bank deposits and credit card processing Interacted with supplier and fulfilled general office duties Processed payment arrangement for clients.
Analyzed and prepared client accounts and insurance plans.
Verified insurance documents and prepared claims.
Registration Specialist/Service Representative10/1998 - 03/2004Mercy Medical CenterRockville, NY
Worked with physicians in resolving front office function issues and answering questions.
Assisted in coordination of the referral or prior authorization process at the clinic.
Interviewed new patients, established accounts, and verified/changed patient demographics/insurance coverage in computer.
Greeted patients and visitors in a prompt, courteous and helpful manner.
Checked in patients, verified and updated necessary information in the medical record.
Received payments from patients and issued receipts.
Reconciled cash received daily.
Maintained strictest confidentiality.
Answered phone inquiries and customer complaints.
04/2008Bachelor of Science:Everest University - Criminal JusticePompano Beach, FLCriminal Justice
06/2000AAS:Nassau Community College - Legal SecretaryNassau, NYLegal Secretary
06/2000Nassau County District AttorneyGarden City, NY
accounting, accounts payable, AP, billing, credit, client, clients, customer service, documentation, Finance, financial, financial reports, front office, general office duties, insurance, processing of invoices, mailing, Excel, Microsoft Office, PowerPoint, 98, Word, phone system, policies, processes, reconciling, reporting, Research, safety, scheduling, sorting, phone