Experienced service worker (8 years) with skills and responsibilities extending to several areas including clerical work, customer/client interaction, phone operation, illustration and visual merchandising. Highly analytical, organized and a fast learner. Looking to build experience in a professional setting.
Education
Milwaukee Institute of Art DesignMilwaukee, WIExpected in ā ā: - GPA:
Oregon High School, Oregon, WIExpected in 06/2016 ā āHigh School Diploma: - GPA:
Skills
Policy understanding
Inputting claims
Managing case files
Setting up files
Coordinating documents
Reviewing demographics
Processing mail
Documentation review
Great mathematical skills
Proficient in ID3, Director, OnBase, and ClaimsE.
Ability to compile data
Payment Processing
Inventory Management
Attention to Detail
Building Customer Relationships and Loyalty
Excellent Written and Verbal Communication
Engaging with Diverse Customers
POS Software
Team Cooperation
Decision Making
Task training
Work History
National General - Claims Assistant Puyallup, WA, 10/2020 - Current
Timely management of correspondence with beneficiaries, agents, funeral homes, etc.
Logged, allocated and managed claims.
Examined reports, accounts and evidence to determine integrity and accuracy of information.
Created and updated spreadsheets.
Evaluated accuracy and quality of data entered into agency management system.
Worked productively in fast-moving work environment to process large volumes of claims.
Checked documentation for accuracy and validity on updated systems.
Communicated effectively with claims processors regarding claim information.
Modified, updated and processed existing policies.
Generated, posted and attached information to claim files.
Prepared insurance claim forms or related documents and reviewed for completeness.
Trained other employees in daily tasks and processes.
Daily management of mail queues.
Target - Style Consultant Granger, IN, 10/2018 - 01/2021
Guided clients to imaginative clothing and accessory combinations via brainstorming and expert direction attuned to client's taste and needs.
Focused attention solely on client through entire sales process, including closing sale, cashiering, packaging and offers for further help.
Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
Worked closely with front-end staff to assist customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Learned roles of other departments to provide coverage and keep store operational.
Properly verified customer identification for alcohol or tobacco purchases.
Drove sales and add-on purchases by promoting specific item options to customers.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
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