Civil Engineering Technician resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
To leverage my Bachelor of Science in Environmental Science, Associate of Science in Civil Engineering Technology, 8+ years of various regulatory research and compliance experience, 2+ years of technical writing, permit application, and site assessment experience into an Environmental or GIS related position.
Bachelor of Science: Environmental Science, Expected in 2016
Oregon State University - Corvallis, OR
Graduated Summa Cum Laude
Minor in Geography
Undergraduate Certificate: Geographic Information Science, Expected in 2016
Oregon State University - Corvallis, OR
Graduated Summa Cum Laude
Associate of Science: Civil Engineering Technology, Expected in 2012
Three Rivers Community College - Norwich, CT
Graduated Magna Cum Laude
Civil Engineering Technician, 11/2011 to 10/2013
National Older Worker Career CenterJackson, MS,
  • AutoCAD drafting
  • Percolation tests
  • Grading Plan and Profile drawings
  • Engineered septic system layout
  • Residential site design
  • City water and sewerage design
  • Drainage analysis, reports and water quality improvements
  • Erosion and Sedimentation plans and narratives
  • FEMA Elevation Certificates and Letters of Map Amendment
  • Permit applications including: Coastal Area Management, Inland Wetlands and Watercourse, Planning and Zoning
  • Site assessment and survey fieldwork.
General Manager, 03/2009 to 12/2009
The Container StoreParamus, NJ,
  • Day to day operations of local granite company's sales and manufacturing, including inventory tracking, opening and closing the store, rotating inventory and assisting with advertising.
  • Researched and implemented new POS computer system for the company.
  • Managed sales staff and acting liaison between sales and manufacturing.
Advertising Account Executive & Ad Trafficking Coordinator, 2006 to 2009
Marjam Supply CompanyJacksonville, FL,

Advertising Account Executive

  • Generated ad sales revenue through existing account base and prospecting for new accounts.
  • Order entry of ad sales and processed ad copy through design department and proofing to customer.
  • Offered Custom Publications, Web Ads, and Daily and Weekly paper ads.

Ad Trafficking Coordinator

  • Monitored, tracked, and answered questions related to ads from Advertising Services Department for the daily and weekly papers, several custom publications and commercial print jobs
  • Designed ads using MultiAd Creator2 and Creator7, Adobe PhotoShop and Adobe Illustrator.
  • Assisted graphic designers, manager and acting manager with daily operation of the department.
Sales Rep, 01/2005 to 09/2005
Pike Electric CompanyMccomb, MS,
  • Handled all inbound callers responding to direct response marketing campaigns, utilized analytical skills and problem solving abilities to better service clientele.
  • Assisted training department with breakout classroom sessions and live coaching.
Director, 09/2003 to 07/2004
Foxtons Financial, IncCity, STATE,
  • All Administrative functions related to the running of a successful mortgage company including Investor Management, Rate Lock Administration and Office Management.
  • Training - created or reviewed all training material presented, supervised training staff.
  • Compliance - required to stay current with all federal and state rules and regulations in three states and maintain proper licensure for the company and loan officers, direct liaison between the company and all state banking departments, handled and responded to all consumer complaints filed through the various banking departments, archiving of all mortgage related files.
  • Direct support of the CEO for appointments and company sponsored events.
VP, Project Development & Call Center Manager, 04/2002 to 07/2003
Royal Mortgage CorpCity, STATE,
VP, Project Development 
  • Researched, designed and implemented all projects for the President of the company including overhaul of the voice and data network and expansion of the building to double the company's space.
  • Managed, designed and supervised installation and programming of new phone system including changing voice carriers and signals (POTS to T-1).
  • Desktop support issues.

Call Center Manager

  • All front end operations and day to day running of the call center.
  • Creating new relationships with business partners and lead generation sources.
  • Recruited and hired qualified candidates for all positions within the company.
Rapid Response Team Manager, 10/1999 to 02/2002
MortgageSelect.comCity, STATE,
  • Created and ran two separate call centers within a larger Internet mortgage call center Supervised staff and monitored productivity of support staff and loan officers Recruited, hired and trained staff who were often promoted to other positions in the company Assisted in the design of existing call routing plans and new phone system Provided customer service to key business relationships including co-brands and private labels Reviewed and ensured out-going documentation was accurate for over 30 sources of business Created and modified existing executive reports for presentations to business partners Jessica Claire 1.
Administrative functions, advertising, analytical skills, AutoCAD, coaching, clientele, compliance, customer service, documentation, drafting, FEMA, graphics, inventory, layout, letters, marketing, office management, order entry, permitting applications, presentations, problem solving, proofing, publications, sales, site design, training material, water quality, wetlands 

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Resume Overview

School Attended

  • Oregon State University
  • Oregon State University
  • Three Rivers Community College

Job Titles Held:

  • Civil Engineering Technician
  • General Manager
  • Advertising Account Executive & Ad Trafficking Coordinator
  • Sales Rep
  • Director
  • VP, Project Development & Call Center Manager
  • Rapid Response Team Manager


  • Bachelor of Science
  • Undergraduate Certificate
  • Associate of Science

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