city letter carrier resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Focused individual with more than 17 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.

Successful at fostering collaboration and communication between employees, managers and union representatives. Builds consensus and smooth relations for efficient negotiations. Persuasive and diplomatic leader with charming and amiable nature.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Training leadership
  • Performance management
  • Contract interpretation
  • Management collaboration
  • Grievance management
  • Union consultation
  • Troubleshooting
  • Conflict resolution
  • Supervision
  • Clerical
  • Collaboration
  • Communication
  • Training & Development
  • Friendly, positive attitude
  • Multitasking
  • Working collaboratively
  • Problem resolution
  • Work ethic
  • MS Office
  • Arbitration case support
08/2004 to Current
City Letter Carrier Fedex Office Fargo, ND,
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
  • Maintained professional and effective public relations with customers and community members.
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
  • Collected mail from distribution and prepared in sequence for efficient delivery.
  • Acquired customer signature for registered and insured mail.
  • Handled undeliverable mail in accordance with established procedures.
  • Collected customs charges, postage due and C.O.D. payments.
  • Furnished customers with postal information, change-of-address cards and other postal forms.
  • Researched road conditions for assigned route to identify road construction and potential delays.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Routed all classes of mail in sequence of delivery along established route.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Obtained receipts for registered and certain insured mail.
  • Furnished customers with postal information and provided change of address information and other related postal forms.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Delivered various types of mail on routes according to strict timelines.
  • Used portable electronic scanner to track parcels and record tracking progress.
02/2012 to Current
Union Steward Plymouth Harbor On Sarasota Bay Sarasota, FL,
  • Researched disciplinary and grievance issues and recommended optimal courses of action.
  • Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
  • Provided advice and interpretation of labor relations policies and agreements to enhance company positions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Taught frontline leadership how to improve labor and management interactions thereby reduce grievances and arbitration needs.
  • Advised on labor and employment law relating to mail delivery operations.
  • Trained coworkers on how to interpret and administer labor contracts.
03/2004 to 08/2004
Utility Locator Aqua America, Inc. Willow Grove, PA,
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
  • Used tools, equipment and vehicles to avoid injuries and mishaps.
  • Searched for underground utilities in various weather conditions and notified the area supervisor of field issues.
  • Located and determined depths of underground facilities and lines using specialized equipment.
  • Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
  • Filled out daily paperwork based on locations and findings for delivery to office administrators.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Answered normal and after-hours service calls.
  • Read and interpreted technical documentation in order to accurately configure equipment.
02/1999 to 02/2003
Aviation Mechanic Airquest Aviation Butler, PA,
  • Serviced and lubricated aircraft and subsystems as directed.
  • Recorded maintenance performance in aircraft logbooks and completed other paperwork requirements.
  • Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
  • Supervised and offered guidance for aircraft and equipment movement.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Supervised and completed flight line foreign object prevention walks.
  • Oversaw inventory usage and executed replenishment duties when needed.
  • Trained numerous new employees on company policies and protocols.
  • Compiled data and generated weekly and monthly maintenance reports, and spearheaded weekly and monthly squadron maintenance meetings.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 12/2021 to to
Associate of Science: Business Management
Salt Lake Community College - Salt Lake City, UT

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Salt Lake Community College

Job Titles Held:

  • City Letter Carrier
  • Union Steward
  • Utility Locator
  • Aviation Mechanic


  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: