city letter carrier resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Route Navigation
Customer service
Time Management
Mail delivery
Working independently
Logistics
Work History
City Letter Carrier, 06/2007 to 08/2020 Hilton Worldwide – San Luis Obispo, CA,
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
Delivered packages and mail to business and people in local area.
Planned and cased mail in sequence of delivery for designated route.
Directly interacted with customers to deliver mail, packages and ordered goods.
Distributed mail on foot to residences and businesses, delivering to approximately 800+ customers per shift.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Maintained accurate records of attempted and missed deliveries as required by post office.
Postal Clerk, 01/2003 to 01/2007 Mhc Equity Lifestyle Properties – Fargo, ND,
Maximized employee performance by setting effective objectives and standard practices.
Maintained vehicles and equipment in safe and working condition.
Provided service and sales to walk-in customers.
Weighed letters and packages and calculated costs based on classification, weight and destination.
Sold stamps to customers along route and counted back bills and change to avoid errors.
Used automated mail processing equipment to sort and collate mail.
Monitored performance of junior team members and offered support.
Upsold postal services like insurance and tracking.
Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
Set staff schedules to optimized coverage of all areas.
Weighed mail and computed pricing amounts.
Loaded and unloaded shipping containers and vehicles.
Sorted mail according to size, shape, and destination.
Car Salesman, 10/2001 to 10/2002 Mhc Equity Lifestyle Properties – Forest Lakes, AZ,
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Offered comprehensive knowledge of vehicle operations and brand features.
Demonstrated vehicle features and conducted test drives.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Completed sales contracts, purchase documentation, registration paperwork and dealership records.
Met customers on lot and in showroom to discuss available vehicles and options.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Responded to customer enquiries via telephone and email.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Prepared purchased vehicles and completed final delivery checks.
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Postal Clerk, 06/1993 to 11/2000 USMC – City, STATE,
Maximized employee performance by setting effective objectives and standard practices.
Monitored performance of junior team members and offered support.
Maintained vehicles and equipment in safe and working condition.
Provided service and sales to walk-in customers.
Weighed letters and packages and calculated costs based on classification, weight and destination.
Sold stamps to customers along route and counted back bills and change to avoid errors.
Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Upsold postal services like insurance and tracking.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Set staff schedules to optimized coverage of all areas.
Weighed mail and computed pricing amounts.
Loaded and unloaded shipping containers and vehicles.
Sorted mail according to size, shape, and destination.
Moved bulk containers and large parcels with forklifts.
Education
Diploma: General Studies, Expected in 06/1993 to Albert Lea Senior High School - Albert Lea, MN GPA:
: Electrician Technician , Expected in to Miller Motte Technical College - Goodlettsville, TN, GPA:
: Business Management, Expected in to University of Phoenix - Tempe, AZ GPA:
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