City Letter Carrier Resume Example
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CITY LETTER CARRIER
Summary
Skills
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Experience
Fedex | South San Francisco , CACity Letter Carrier03/1986 - 12/2020
- Performed site evaluations, customer surveys and team audits.
- Handled undeliverable mail in accordance with established procedures.
- Acquired customer signature for registered and insured mail.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
- Maintained professional and effective public relations with customers and community members.
- Collected customs charges, postage due and C.O.D. payments.
- Furnished customers with postal information, change-of-address cards and other postal forms.
- Used portable electronic scanner to track parcels and record tracking progress.
- Collected mail from distribution and prepared in sequence for efficient delivery.
- Assisted customers in receiving oversized parcels by carrying items inside.
- Routed all classes of mail in sequence of delivery along established route.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Cleaned and checked over vehicle after completion of all daily deliveries.
- Obtained receipts for registered and certain insured mail.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Delivered various types of mail on routes according to strict timelines.
- Created new programs that resulted in increasing productivity and customer satisfaction.
Aaron's, Inc | Mansura , LAStore Manager09/1981 - 02/1986
- Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Assessed, optimized and elevated operations to target current and expected demands.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Corrected operational discrepancies by developing and executing process improvements.
- Oversaw POS operations and cash management to reduce errors.
Teguar Corporation | Charlotte , NCShipping and Receiving Clerk08/1978 - 02/1981
- Maintained productivity goals by organizing and transferring incoming shipments using [Type] and [Type] equipment.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Input weights, charges, discrepancies and other data in [Software].
- Promoted improvements in process efficiency and productivity by [Action].
- Determined most effective method of shipment for [Type] and [Type] packages based on budgetary and time requirements.
- Utilized [Software] to organize and maintain shipment records, including [Type], [Type] and [Type] data.
Education and Training
Texas Tech University | City, StateSome College (No Degree) in Business Administration And Management
Lubbock Christian University | City, StateBusiness Administration And Management
South Plains College | City, StateAssociate of Arts in Business Administration And Management
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Resume Overview
School Attended
- Texas Tech University
- Lubbock Christian University
- South Plains College
Job Titles Held:
- City Letter Carrier
- Store Manager
- Shipping and Receiving Clerk
Degrees
- Some College (No Degree) in Business Administration And Management
Business Administration And Management
Associate of Arts in Business Administration And Management
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