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City Letter Carrier Resume Example

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CITY LETTER CARRIER
Summary
Skills
  • Mileage documentation
  • Insured mail procedures
  • Route planning
  • High-priority mail
Experience
Company Name | City, StateCity Letter Carrier03/1986 - 12/2020
  • Performed site evaluations, customer surveys and team audits.
  • Handled undeliverable mail in accordance with established procedures.
  • Acquired customer signature for registered and insured mail.
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
  • Maintained professional and effective public relations with customers and community members.
  • Collected customs charges, postage due and C.O.D. payments.
  • Furnished customers with postal information, change-of-address cards and other postal forms.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Collected mail from distribution and prepared in sequence for efficient delivery.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Routed all classes of mail in sequence of delivery along established route.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Cleaned and checked over vehicle after completion of all daily deliveries.
  • Obtained receipts for registered and certain insured mail.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Delivered various types of mail on routes according to strict timelines.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
Company Name | City, StateStore Manager09/1981 - 02/1986
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Oversaw POS operations and cash management to reduce errors.
Company Name | City, StateShipping and Receiving Clerk08/1978 - 02/1981
  • Maintained productivity goals by organizing and transferring incoming shipments using [Type] and [Type] equipment.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Input weights, charges, discrepancies and other data in [Software].
  • Promoted improvements in process efficiency and productivity by [Action].
  • Determined most effective method of shipment for [Type] and [Type] packages based on budgetary and time requirements.
  • Utilized [Software] to organize and maintain shipment records, including [Type], [Type] and [Type] data.
Education and Training
Texas Tech University | City, StateSome College (No Degree) in Business Administration And Management
Lubbock Christian University | City, StateBusiness Administration And Management
South Plains College | City, StateAssociate of Arts in Business Administration And Management
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Resume Overview

School Attended

  • Texas Tech University
  • Lubbock Christian University
  • South Plains College

Job Titles Held:

  • City Letter Carrier
  • Store Manager
  • Shipping and Receiving Clerk

Degrees

  • Some College (No Degree) in Business Administration And Management
    Business Administration And Management
    Associate of Arts in Business Administration And Management

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