City Letter Carrier Resume Example
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of safety and customer satisfaction and training in various fields of work pertaining to different parts of the community. Motivated to learn, grow and excel in a customer satisfaction based industry.
I am a Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of restaurant operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. My acquired skill set as enabled me to be able to apply my knowledge within every job and task I am presented with to achieve the utmost highest level of satisfaction needed and wanted by higher authority as well as the customer. I am dedicated to the passion I have for my work and the gratification that is received from both myself and the people affected by my job.
In conclusion I am a overall well rounded individual dedicated to achieving the highest level of satisfaction within everything that I do. I love to work and I love to be a helping hand within my community.
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- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Helped customers by carrying oversized parcels inside residences.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Planned and cased mail in sequence of delivery for designated route.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Supervised crew of 4 employees in multiple project tasks, including general maintenance.
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Maintained clean workplace and supervised end-of-day cleanup activities to remove all debris and unnecessary supplies from customer premises.
- Monitored team members to verify work quality and address concerns.
- Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Helped general management develop prices based on inventory costs and portion sizes.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Purchased food and cultivated strong vendor relationships.
- Coordinated and organized all restaurant inventory.
- Hired and managed all kitchen staff.
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Resume Overview
School Attended
- Linn-Mar High School
Job Titles Held:
- City Letter Carrier
- Crew Leader
- Kitchen Manager
Degrees
- 05/2016 High School Diploma
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