I am a highly motivated and hardworking woman looking to start a long- term career with your company. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. I am a reliable employee that offers excellent communication and good judgment.
Skills
Active Learning
Creative Solutions
Customer Experience
Standards Compliance
Communications Strategies
Account Development
Safety Compliance
Organization and Time Management
Work History
08/2021 to Current
City Carrier Associate Mcgrath Rentcorp – Gonzales, LA,
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Directly interacted with customers to deliver mail, packages and ordered goods.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Helped customers by carrying oversized parcels inside residences.
Sold stamps to customers along route and counted back bills and change to avoid errors.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
01/2014 to 06/2016
Outside Sales RepresentativeUniversal Health Services – Jersey City, NJ,
Established new accounts through cold calling and personal visits to potential customers.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Built strong client rapport to establish diversified network of connections.
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Worked independently with minimal supervision.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Prepared and deliver customer sales quotes.
Negotiated prices, terms of sales and service agreements.
Met existing customers to review current services and expand sales opportunities.
Developed and maintained strong working relationships with Oil & Gas Industry professionals within and outside assigned territory.
Maintained current knowledge of evolving changes in Oil & Gas Industry.
Set and achieved company defined sales goals.
Liaised between clients and support team to quickly resolve issues.
Increased sales volume by adding 25+ accounts in Marcellus and Utica territories.
Achieved or exceeded company defined sales quotas for 2.5 consecutive Years.
06/2011 to 12/2013
Assistant Office ManagerFESCO, Ltd. – City, STATE,
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Authored clear and professional business documents.
Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Drafted agendas, recorded minutes and created documents for meetings.
Coordinated board and committee meetings, schedules, information preparation and distribution.
Produced highly accurate internal and external letters and memoranda.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
Expected in to to
: Environmental Science Alderson Broaddus University - Philippi, WV GPA:
Expected in 05/2003 to to
GED: Philip Barbour High School - Philippi, WV, GPA:
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