Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Motivated to apply education and mechanical abilities to enhance company operations. Eager to learn new skills and advance knowledge with hands-on experience.
Skills
Proficiency in portable scanners
Mail collection
Residential customer service
Postal regulations knowledge
Customer engagement
Mileage documentation
Vehicle inspections
Mail sorting
High-priority mail
Customer service
Communications
Business operations
MS Office
Electrical tools
High voltage equipment experience
Safety optimization
Component upgrades
Installation expertise
Schematic reading
Engine repair
Problem resolution
Administrative support
Spare parts
Problem diagnosis
Motor repairs
Systems maintenance and upkeep
Generator preventive maintenance
Available parts inventorying
Parts replacement
Education and Training
US ArmyFort Hood, TX, Expected in – –Basic Leaders Course: - GPA:
320 hours completed
Course demonstrated the basics of being a leader and a good role model to your subordinates. Learned how to write recommendations for recognition, write memorandums for record and reporting to senior leadership.
Experience
Fedex Office - City Carrier Assistant Portland, OR, 04/2020 - Current
Prepared mail in sequence of delivery for optimal productivity.
Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
Researched road conditions for assigned route, including road construction and potential delays.
Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
Handled undeliverable mail in accordance with established procedures.
Maintained professional and effective public relations with customers and community members.
Provided exemplary services to customers by being pleasant and engaging and offering to assist with any mail-related concerns.
Furnished customers with postal information, change-of-address cards and other postal forms.
Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Acquired customer signature for registered and insured mail.
Collected customs charges, postage due and C.O.D. payments.
Used portable electronic scanner to track parcels and record tracking progress.
Collected mail from distribution and prepared in sequence for efficient delivery.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Routed all classes of mail in sequence of delivery along established route.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Obtained receipts for registered and certain insured mail.
Delivered various types of mail on routes according to strict timelines.
State Of Montana - Power Generation Equipment Repairer Fort Harrison, MT, 04/2020 - 09/2020
Followed generator reset protocols set in place by the DoD.
Tested and repaired electrical controls and motors and electrical generating components.
Completed repairs and maintenance service on mechanical, hydraulic and electrical systems.
Performed repairs on related military equipment and vehicles.
Input vehicle and system data into master tracking system.
Replaced worn and defective components to maintain optimal performance.
Inspected each unit at a technical level to determine readiness.
Correctly installed electrical equipment, units and systems based on careful review of technical documentation.
Coordinated effective preventive maintenance schedules, including checking and cleaning parts such as seals and gaskets.
Identified and corrected defects such as loose connections, frayed wires and insufficient insulation.
Maintained optimal spare parts inventory to meet expected installation and repair demands.
Diagnosed faults by applying functional expertise and troubleshooting issues to isolate root causes.
Set up, calibrated and tested industrial electrical equipment to assess functionality for planned uses.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including work orders and close of business reports.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Improved customer satisfaction by finding creative solutions to problems.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Texas Department Of Criminal Justice - Correctional Officer City, STATE, 03/2010 - 03/2011
Enforced resident behavior management protocols and wrote incident reports for infractions.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
Detected potential threats and quickly defused conflicts.
Maintained appropriate control, security and well-being of youth at all times.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Inspected cells and conducted random searches of common areas.
Supervised inmates during day-to-day activities.
Processed inmates by completing paperwork, conducting searches and recording fingerprints.
Applied non-violent response tools and physical restraint during problematic situations.
Assisted in restraining violent and unruly inmates.
Conducted internal security checks and distributed meals.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Safely transported inmates to and from work sites.
Supervised inmates during meals, visits, recreation, telephone calls and shower time.
Transported inmates to and from work sites with optimal security procedures.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Maintained correct physical head count at all times.
Attended regular trainings and maintained appropriate certifications.
Verified warrants, conducted searches and fingerprinted inmates.
Maintained records and logs of man hours, materials and equipment used.
Signed in all visitors and completed appropriate visitation log forms.
Maintained clear and open communications with all facility areas to support efficient and safe operations.
Reviewed housing assignments and reassigned inmates when needed.
Instructed inmates on work details and transported to work sites.
Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
Supervised meal distributions and observed inmates during meals.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Maintained daily logs of shift activity.
Accomplishments
Good Conduct Medal, Army Achievement Medal, Basic Leaders Course Badge, Combat Action Badge, Driver and Mechanics Badge
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