CIO, Acting CIO, Assistant CIO Resume Example
Accomplished Information Technology Executive with demonstrated ability to deliver mission-critical results and commitment to provide cost effective and innovative IT services and solutions.
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February 2008 to March 2014National Indemnity Company － Denver , CO
Responsible for enterprise IT services organization overseeing an annual budget of $40 million, including outsourcing contracts valued at $260 million. Managed an ongoing portfolio of fifteen to twenty projects with a total budget ranging from $25 million to $50 million. Provided direction for all financial actions associated with responsible management of the IT organization including chargeback for services. Oversight and direction for all procurement, contract administration, and vendor management services for the IT division. Oversight of Program Management Office responsible for managing the enterprise project portfolio. Developed close working relationships with key stakeholders including Board of Supervisors staff, Elected Officials, and Appointed Department Heads.
- Completion of sourcing strategy for rebid of expiring outsourcing contract valued at $260 million
- Successful negotiation and transition to contract for Managed Services contracts valued at $206 million to include transformation of voice and network infrastructure and transition to service level based contracts
- Deployment of Countywide Public Portal (www.ocgov.com) * Implementation of public mass notification system (AlertOC) * Development of IT Strategic Plan
- Implementation of Countywide Business Continuity and Disaster Recovery Plans
- Development of new Countywide IT Governance Model
- Reduction in IT service rates to address County's budget challenges
Ensured effective delivery of IT and Print and Publishing services including Data Center hosting, Networking, Telephone Services, Application Support and Countywide IT Security.
- Design and deployment of platforms to support County ERP and Property Tax Systems
- Security Assessments
- Rollout of industry standard ITIL v 3 program
- Hosting services for external clients and consolidation of Data Centers
- Development of strategies around key technologies such as Identity Management, Cloud Productivity Solutions, and Collaboration
March 2007 to February 2008Alliancebernstein Holding Lp － Seattle , WA
Directed the Application Services and Information Resource Management centers of excellence. Provided applications and database support to County agencies including Auditor-Controller, Treasurer-Tax Collector, Assessor, Probation, Resource and Development Management and Clerk of the Board. As a member of the CIO's executive management team, participated in development of an IT strategic plan and executed the organizational re-alignment to transform CEO-IT from a maintenance to a service organization.
- Completed Needs Assessment for the replacement of the Property Tax Management System (PTMS)
- Developed a Request for Proposal and engaged a solutions provider for replacement of the County's Property Tax Management System
- Oversaw development reporting data warehouse for County Financial and Human Resources systems using Business Objects (SAP)
May 2001 to March 2007County Of Orange, Auditor-Controller － City , STATE
Directed the Information Technology division supporting the countywide Financial, Payroll and Property Tax Applications and departmental LAN and desktop computing support. Restructured the IT organization to more effectively support production operations, new technology and network/client desktops. Managed contractor support related to financial/payroll applications, image archival and timekeeping. Provided strategic vision as part of departmental management team responsible for developing the Strategic Financial Plan and Business Plan.
- Established a New Technology group to prepare IT and the department for deployment of new technology related to image archival, data mining and workflow. Successfully deployed employee pay stub portal, online timekeeping and pay adjustment workflow County wide.
- Countywide deployment of Electronic Report Management and Imaging using OnBase software
- Implemented real-time web access to Cities and Districts for property tax allocation
- Developed 5 year Strategic Plan for replacement of the Assessment Tax System (ATS)
- Developed Strategic Plan for replacement/upgrade the ERP system
August 1993 to
Full responsibility for providing information systems and telecommunications support to the department for systems related to Property Tax Billing and Collection, High Volume Payment Processing, Investment Trading, Portfolio Accounting and Fund Accounting. Responsible for Business Plan development and implementation of departmental strategic goals through the use of technology.
- Development of a new multi million dollar Property Tax Billing and Collection system for billing and collecting processing over $6 billion in property tax payments annually. Collaborated with management and users from multiple agencies to develop an integrated system for property tax assessment and collection.
- Installation of high-speed, NCR payment processing systems with interfaces to image archival and receivables system. Project required design of new systems and interfaces. Existing processes were streamlined allowing for greater user flexibility and improved cash flow. System utilizes imaging technology for item capture and archival.
- Implementation of image archival system for archival of payment records, property tax billings and correspondence. Integrated legacy mainframe application with imaging system by utilizing APIs. Research time was reduced from hours to seconds.
- Implementation of an electronic payment system for payment of Property Taxes via the web
- Automation of Treasurer Investment trading and compliance functions. The Orange County Treasurer manages an investment pool of approximately $5 billion for 1,300 participants. Developed tools for portfolio analysis with the ability to performs "what if" scenarios. Redeveloped fund accounting applications to reduce maintenance costs from $150 per hour to $60 per hour. Developed reconciliation system for daily reconciliation of bank statements to the County's General Ledger Cash Account.
October 1992 to August 1993County Of Orange, Auditor-Controller － City , STATE
Principal analyst for development of new Property Tax System. Implemented Delinquent Tax System replacing manual and batch processes with a real-time online system.
May 1988 to October 1992Martin Marietta Technical Services, Inc － City , STATE
Team lead over 8 programmer analysts in the development of Property Tax Systems for the Orange County Assessor and Tax Collector. Implemented four major online systems supporting a community of 350 users. Responsible for timely and accurate delivery of over 800,000 property assessments per year.
Mainframe: IBM OS/390 Series, MVS, TSO, CICS, ISPF, JCL, CA Datacom-DB Database, Ideal Programming Language, COBOL, DB2.
Personal Computers / Networks: Windows 95 /NT, Microsoft Office, Visual Basic, MS Access, MS Project, MS PowerPoint, C Programming Language, SQL Server, HTML/DHTML, JavaScript, ASP, JAVA.
OnBase Document Management, Monarch Datawatch
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Resume Overview
School Attended
- Pepperdine University
- University of Colorado
Job Titles Held:
- CIO, Acting CIO, Assistant CIO
- Director, Business Information Services
- Assistant Auditor-Controller, Information Technology
- Information Systems Manager
- Senior Analyst
- Principal Computer Systems Designer
Degrees
- Masters of Business Administration : Business Administration
Bachelor of Arts : Political Science
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