church secretary clerical administration resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Attentive and personable secretary bringing 3 years of administrative support experience in various office environments. Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities (10+ years). Business credit coach committed to maintaining professional relationships to increase profitability and drive business results. Talented Project Coordinator focused on promoting team adaptability and cohesion with meticulous attention to detail and successful track record of accomplishing both long and short- term projects on time. Believes in open, constructive communication between staff and team to set clear goals and build a vision of excellence. Ambitious Public Relations Intern focused on contributing to company success while learning from established professionals. Desiring to take on challenging position with long term career potential.
Skills
Strong Organizational Skills
Multitasking and Time Management
Conflict Resolution
Performance Monitoring and Optimization
Critical Thinking
Best Practices and Standards
Program and Event Planning
Internal and External Strategic Communications
Corporate Social Responsibility
Client Relationship Management
Work History
Media Relations Intern, 05/2023 - Current The Diamond Foundation – , , Las Vegas, NV
Increased brand awareness through creation of innovative print and digital productions for major publications.
Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Responded to requests for information from media or designated appropriate spokesperson or information source.
Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
Client Success Specialist, 03/2023 - Current Golden Empire Youth Tackle Football And Cheer – , , Remote - Las Vegas, NV
Guide clients through post-sale onboarding, including orienting the client to Crucial Learning products and offerings.
Provide resources, case studies, and other collateral, as needed, to drive adoption in the client organization.
Process sales orders and guide clients through the contracting process.
Manage client event logistics, including scheduling Master Trainers, contracting, shipping, and other logistical needs.
Building client relationships by following up post-event to identify opportunities for improvement and further needs.
Provide a single point of contact for all support-related questions from clients, including technical issues, billing and payment concerns, account needs, etc.
Ensure clients have an effortless experience with Crucial Learning by providing efficient, professional, and accurate resolutions to client concerns.
Business Credit Coach, 11/2021 - 03/2023 In N Out Burger – , , Las Vegas, NV
Credit Spotlight Award Winner (5 times).
Proved successful working within tight deadlines and fast-paced atmosphere.
Highly proficient operating, navigating, and utilizing CRM systems.
Onboarded and managed new client accounts to boost retention rates (6,000 + clients).
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Provided feedback to corporate management concerning findings and recommendations resulting from assessments or projects.
Communicated with clients to assess and address individual needs, providing timely and quality support via telecommunication systems.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Improved understanding of financial statements, which helped in assessing risk.
Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
Project Coordinator, 01/2020 - Current Fruit Of The Vine Ministries – , , Las Vegas, NV
Developed social media strategy templates for Instagram and Facebook.
Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
Coordinated with participating vendors during event planning.
Conferred with event staff at event site to coordinate details.
Brainstormed and implemented creative event concepts and themes.
Utilized internal databases to prepare and distribute guest lists, electronic invitations, and registration processes.
Managed administrative logistics of event planning and event promotions.
Designed and implemented efforts to publicize events and promote sponsorships.
Planned and implemented fundraising events.
Developed and implemented marketing campaigns targeting donors.
Events include: Kappa Derby, Gobble for Good, Shop with a Kappa
JV Head Cheer Coach, 03/2019 - 01/2020 Company Name – , , Bakersfield, CA
Established clear benchmarks for performance and monitored individual and team progress.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Held special events to promote camaraderie among teammates, families and community members.
Adjusted coaching techniques based on strengths and weaknesses of athletes.
Cultivated community and media relations through social media and other communication channels to support program.
Provided training direction, encouragement, and motivation to prepare the team for competitive events.
Public Relations Volunteer, 10/2018 - Current Company Name – , , Bakersfield , CA
Assisted with marketing strategy development to increase public awareness and customer engagement.
Produced and distributed internal and external communications.
Maintained status reports for client projects.
Cultivated productive relationships with major businesses, securing profitable partnerships.
Designed company outreach and fundraising campaigns to engage with community and businesses.
Communicated with various mainstream vendors, securing donations and resources for annual events.(Food drives, Thanksgiving dinner outreach, Operation book bag, Hygiene/Sanitary Drives, etc.)
Education
Bachelor of Arts: Communications, Expected in 05/2022 - Nevada State College At Henderson - Henderson, NV GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.