chocolate concierge resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Hardworking and reliable person with strong ability in Customer service and Sales. Offering excellent interpersonal skills, communication skills and creative problem solving. Highly organized, proactive and punctual with team-oriented mentality.

  • Problem resolution
  • Telephone/oral communication
  • Detail oriented
  • Written communication
  • Team building
  • Business operations
05/2022 to 03/2023
Bridal Consultant Cavco Industries Phoenix, OR,
  • Assisted brides in picking out the perfect gown.
  • Responded promptly to customer inquiries, needs and problems.‪
  • Developed and maintained positive customer relationships through effective communication.
  • Assisted customers with locating merchandise and complementary items.
  • Maintained records related to sales for store management.
  • Measured customers for size and recorded measurements for use in alterations.
  • Maintained customer expectations with open consultations and frequent communication.
11/2020 to 02/2022
Underwriting Assistant Vosges Haut-Chocolat City, STATE,
  • Entered data into underwriting database to track activity during the CTC process.
  • Collected and reviewed third-party reports to support decisions.
  • Followed all company procedures to keep data confidential.
  • Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
07/2020 to 11/2020
Post Closing Specialist Company Name City, State,
  • Examined and verified information in closing documents.
  • Handled all delegated tasks, including completing collateral and HOI.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked efficiently in a fast-paced environment, both while completing collateral and as a member of the team responsible for preparing files for shipping.
  • Reached out to closing department to resolve any deficiencies found in the closing package in a succinct and timely manner.
  • Took initiative by checking filling cabinets for any priority files, and monitored the priority list to ensure recently added files were also searched for.
06/2017 to 03/2020
Chocolate Concierge Company Name City, State,
  • Was trusted as a key holder for boutique.
  • Collaborated in development of boutique management procedures.
  • Utilized Microsoft Excel to compile data gathered from various sources.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Education and Training
Expected in to to
Attended For Four Years: Acting
Columbia College Chicago - Chicago, IL
  • 2015-2019
  • Performed as an actor in over 15 productions locally, both in college and the professional theatre community.
  • Always tips at least 20%.
  • Was a pleasure to have in class.

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Resume Overview

School Attended

  • Columbia College Chicago

Job Titles Held:

  • Bridal Consultant
  • Underwriting Assistant
  • Post Closing Specialist
  • Chocolate Concierge


  • Attended For Four Years

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