- Microsoft Office proficiency
- Strong interpersonal skills
- Excel spreadsheets
- Schedule management
- Results-oriented
- Self-starter
- Self-directed
- Billing and coding
- Time management
- Claims appeal procedures
- Strong problem solver
- Insurance eligibility verifications
- Dedicated team player
- Accomplishments
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment
| - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
- Prepared medical records for insurance reviews of procedures and fees/services justification
- Successfully planned and executed corporate meetings, lunches and special events for groups of 12 employees
- Planned and executed all aspects of a major office headquarter move
- Assisted in creation of company's first employee manual outlining all proper business procedures and office policies
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