Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Passionate and forward-thinking Children's Services Administrative with 20 years experience in social services working with children and families, ensuring and assessing for child safety and the inclusion of the departments strategic plan, analyzing budgets, preparing and reviewing administrative documents, developing and managing specialized programs and supporting county contracted community providers.

  • Advance Problem Solving to achieve quality Family Services
  • Organizational Skills to effective track Budget Administration Assignments and Operational Reports
  • Oral and Written Communication Skills
  • Effective Project Leader and Delegating Assignments
  • Timely Management of Contract Monitoring, Budget Reviews and Budget Requests
  • Cross-functional team collaboration
  • Ensure and Facilitate Quality Service within Service Delivery
  • Skilled in Word Processing via Microsoft Teams and Office applications (i.e.: Excel, PowerPoint and Word)
  • Ensure agencies are Documenting Results monthly
Children's Services Administrator (CSA), II, 07/2014 to Current
Los Angeles County Department Of Children And Family ServicesCity, STATE,
  • Maintain detailed administrative and procedural processes for 4-7 community agencies, up to 13 contracts
  • Participate in monthly community provider meetings
  • Family Preservation LGBTQ+ Resource Lead
  • Review and track monthly expenditure excel reports and billing invoices
  • Oversee and manage Family Preservation County Contracted providers web-based data documentation application
  • Liaison for contracted community providers and DCFS Regional Office staff regarding all Family Preservation needs
  • Ensure contracted agencies are engaged in service delivery that is aligned with Department Strategic Plans
  • Timely submission of professional administrative and data reports, a manner reflective of both 'outstanding performance' and 'guidance needed' work completed by county contracted agencies
  • Assist and provide input into developing virtual technical reviews tools
Team Decision Making (TDM)/Child and Family Team (CFT) Facilitator, 09/2009 to 06/2014
Los Angeles County Department Of Children And Family ServicesCity, STATE,
  • Conducted 9-12 family engagement sessions per week.
  • Empowered families to be able to developed workable solutions for recurring problems within their family unit.
  • Evaluated and addressed family needs and concerns.
  • Identified key growth opportunities for families through engagement and teaming
  • Ensured that family voice and choice guided planning
  • Maintained atmosphere of respect, openness and authenticity
  • Provided timely copies of developed team plan in clients native language
  • Encourages inclusion of family supports and community partners at each meeting
Supervising Children's Social Worker (SCSW), 2007 to 2008
Los Angeles County Department Of Children And Family ServicesCity, STATE,
  • Coached and mentored up to 6 staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Managed day-to-day tactical and long-term strategic activities for providers
  • Directed all protective placement, case management, parent education and family reunification activities.
  • Reduced unnecessary risk of institutional care by treating high-risk clients.
Children's Social Worker (CSW), III, 2002 to 2007
Los Angeles County Department Of Children And Family ServicesCity, STATE,
  • Managed and provided ongoing support for caseload of up to 40
  • Communicated with public social and welfare agencies on behalf and in support of clients.
  • Advised clients on community resources, made referrals and devised realistic treatment plans.
  • Interviewed clients individually and with families to determine what services would best address their needs.
  • Evaluated and addressed individual client needs and concerns.
  • Filed records for timely retrieval.
  • Furnished management with timely case plans and court reports.
  • Updated logs and completed timely job paperwork.
  • Supported timely and accurate administrative task completion.
Education and Training
Master of Arts: Social Work, Expected in 06/2020
University of California, Los Angeles (UCLA) - Los Angeles, CA,
Bachelor of Arts: Social Work, Expected in 05/1998
Paine College - Augusta, Georgia,
* Oversaw, managed and maintained the implementation and development of a newly designed web-based application for documenting in-home supportive services work for at-risk children and families.  * Awarded the Department Employee Recognition Award (DERA) for my guidance and leadership on the Family Assessment Form (FAF), a web-based application for the Family Preservation Program.* Wrote and edited a Memorandum of Understanding (MOU) for a HUD Housing Grant in an effort to secure additional housing resources for DCFS

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Resume Overview

School Attended

  • University of California, Los Angeles (UCLA)
  • Paine College

Job Titles Held:

  • Children's Services Administrator (CSA), II
  • Team Decision Making (TDM)/Child and Family Team (CFT) Facilitator
  • Supervising Children's Social Worker (SCSW)
  • Children's Social Worker (CSW), III


  • Master of Arts
  • Bachelor of Arts

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