Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in Microsoft Office with advanced interpersonal skills.
Skills
Early education
Activities leadership
Social development
Recordkeeping requirements
Organization
Planning and coordination
Customer service
First Aid/CPR
MS Office
Communications
Education and Training
Montgomery Community CollegeRockville, MD, Expected in ā ā:Nursing - GPA:
High Point High SchoolBeltsville, MD, Expected in 05/2015 ā āHigh School Diploma: - GPA:
Certifications
First Aid/CPR
Experience
Salvation Army Usa - Childcare Worker Niles, MI, 06/XXX0 - Current
Secured indoor and outdoor premises to protect children under care.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Led children in tidying up and handwashing to teach responsibility.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Enforced rules to teach manners and maintain safe environment.
Cared for up to 5 children ranging in age from 3 to 6.
Discussed new developments, misbehavior and concerns with parents or guardians.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Kept children safe and secure at all times.
Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Secured indoor and outdoor premises to protect children under care.
Developed and implemented lesson plans based on ages and abilities of class children.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Enforced rules to teach manners and maintain safe environment.
Cared for up to 30 children ranging in age from 6 to 12.
Incorporated music and art activities to encourage creativity and expression.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Assisted children in development of social, communication and problem-solving skills.
Kept children safe and secure at all times.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Francesca's Collections - Associates/Sales Manager City, STATE, 09/2016 - 08/2018
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Sold various products by explaining unique features and educating customers on proper application.
Helped average of 75 customers per day by responding to inquiries and locating products.
Assisted customers by finding needed clothing/accessory items and checking inventory for items at other locations.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Aeropostale - Sales Associate City, STATE, 07/2014 - 12/2017
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Monitored customer order process and addressed customer issues.
Made recommendations to customers to promote brand effectiveness and product benefits.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Followed up after sales to assess satisfaction and identify ongoing requirements.
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