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child support worker interstate resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

An energetic goal oriented professional, with over 10 years of vocational experience as Caseworker, Customer Service Representative, and Licensed Insurance Agent. I am currently seeking a position that will give me the opportunity to grow professionally, while utilizing my prior work training and certifications. My prior work experiences acquired opportunities for me to advance professionally, and learn new concepts, and techniques. I have a proven record of problem solving abilities, and leadership skills. Enthusiastic team leader and team player, seeking an opportunity to transition into a new career. Successful in overall operations in a fast-paced multi-market environment. Exceptional organizational, interpersonal skills & outstanding customer service orientation. Proven ability to follow written instructions and specific directions. Ability to balance work requirements with learning opportunities. Great time management skills with the ability to work under pressure. Strong verbal and concise written communication skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • SKILLS
  • Consistently professional
  • Case management
  • Interview conduction
  • Recordkeeping and maintenance
  • Case file preparation
  • Microsoft Office Suite
  • File management
  • Community Resources
Education
Goldsboro High School Goldsboro, NC. Expected in High School Diploma : - GPA :
North Carolina Wesleyan College Rocky Mount, NC, Expected in 08/2020 Bachelor of Science Degree : Organizational Administration - GPA :
Work History
Forsyth County, North Carolina - Child Support Worker Interstate
Winston Salem, NC, 05/2021 - Current
  • Highly praise for my ability to educate non-custodial parents, and other involved parties regarding the calculation of support amounts, obligations, and legal requirements
  • After examining case data I utilize established guidelines to determine the need for legal action in order to establish, enforce, and or change orders for support
  • Initiate legal action through the preparation of documents such as orders of examination, contempt actions, wage assignments, writs of execution, and subpoenas
  • Arrange evidence, testify in court, and assists legal staff in preparing case documentation for prosecution and litigation
  • Interview both custodial and non-custodial parents, witnesses, family members, representatives from law enforcement agencies, and attorneys to obtain statements and gather information to establish paternity, locate absent parents, and determine financial status
  • Utilize computer systems to input and access case data regarding custodial and non-custodial parents
  • Maintain history of all actions taken by parents, monitor payments, and prepare correspondence, reports, and legal documents.
  • Located parents for gaining child support and prepared records of payments.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Explained policies, procedures and instructions to parents.
  • Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
  • Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
  • Performed skip tracing activities to locate absent parents and assets.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
  • Monitored cases for support order compliance and made adjustments.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Used Software and Software to manage and update electronic case files.
Monarch Healthcare Management - Child Support Agent
Plainview, MN, 11/2018 - 05/2021
  • Monitored cases for support order compliance and made adjustments.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Located parents for gaining child support and prepared records of payments.
  • Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts.
  • Provided genetic testing to determine paternity needs.
  • Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
  • Used Software and Software to manage and update electronic case files.
  • Calculated child support obligations and debts to initiate collection actions.
  • Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
  • Calculated child support obligations and debts.
  • Explained policies, procedures and instructions to parents.
  • Evaluated income and expense data of non-custodial parents to determine support capability.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
Sentry Insurance - Social Services Worker
California, MD, 03/2016 - 11/2018
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Susan Stanley Insurance Agency - Licensed Insurance Agent
City, STATE, 06/2012 - 10/2015
  • Quoted new business policies according to insurance rules & guidelines
  • Tracked insurance claims to ensure that all clients were satisfied with the company, and with me as their sales agent
  • Explained features, advantages and disadvantages of various policies
  • Created relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals
  • Maintained bookkeeping systems, database and records, and reported monthly progress to supervisors.
Accomplishments


  • Software: Microsoft Office 365: Word and Outlook
  • Achieved Result by completing Task with accuracy and efficiency.

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Resume Overview

School Attended

  • Goldsboro High School
  • North Carolina Wesleyan College

Job Titles Held:

  • Child Support Worker Interstate
  • Child Support Agent
  • Social Services Worker
  • Licensed Insurance Agent

Degrees

  • High School Diploma
  • Bachelor of Science Degree

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