Self-motivated, compassionate, solutions-oriented, enthusiastic Human Service Worker with vast social
Work background. Works effectively with clients and families experiencing crises, acting as an advocate
And guide as they navigate difficult and emotionally-draining situations and Crisis.
Skill Highlights
Bio-psychosocial assessments
Skilled in intake interviewing Solution-focused &Organized
Psychiatric population familiarity Proficiency in oral and written communication skills
Skilled community-based case manager Knowledge of infant and child development
Case management proficiency Knowledge of child abuse or neglect reporting procedures
Possess effective Interpersonal skills
Accomplishments
Professional Experience
05/2012 to 08/2015
Child Enrollment SpecialistBig Brother's Big Sister's Inc – City, STATE,
Interviewed Families and children to link them to Program, along with Home Visitation.
Supervision calls made weekly to track client's Progress, home Visitation.
Provided Support to children, Parent's, Volunteer's.
Produced Assessment's according to families History and needs.
Maintained a caseload of more than 15 in public schools and group home setting's.
Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
Offered and documented treatment consent forms in client's health records.
Mediated conflicts within families to clarify and resolve underlying issues.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Completed Risk Assessment's according to families risk factors.
10/2010 to 05/2012
Family Support Coordinator/Case Manager/ Target Case ManagerChildren's Home, Inc – City, STATE,
Home Visitation consisted of counseling, assessing, monitoring and linking clients to resources.
Performed goal development according to family's needs and development of a Family Support Plan.
Assisted families in navigating community resources and addressing barriers.
Provided Support and Encouragement to Client's in Crisis.
Interviewed and evaluated clients, including conducting safety, risk and Bio-psychosocial Assessments.
Referred clients to social services agencies.
Maintained regular contact with clients, and conducted Team Meeting's with all Provider's linked to the family.
Wrote reports and case summaries and compiled work records, including required statistics.
Facilitated Permanency Team Meetings (PTM) and family meetings.
Supported patients and families in coping with problems resulting from severe illness.
Provided Targeted Case Management for "At Risk Children" and completed Medicaid billing for all eligible-clients.
08/2006 to 06/2009
Mentor Manager/ Case Manager/ Support SpecialistBig Brother's Big Sister's Inc – City, STATE,
Connected clients with community service and resource agencies.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Maintained a caseload of more than 50 children in public schools and home setting's.
Home Visitation, facilitated activities to teach functional living skills and also child development to address Behavioral issues.
Wrote reports and case summaries and compiled work records, including required statistics.
Maintained regular contact with clients, including visiting client's homes.
Provided Support and Encouragement to Children & families in Crisis.
10/1998 to 08/2006
Family Support Program Supervisor/Assessor/Floating Supervisor/ Family support WorkerHealthy Families Inc – City, STATE,
Interviewed, assessed and evaluated an average of 4-6 incoming Client's per week.
Counseled clients to help them understand and overcome personal, social and behavioral problems.
Home visitation, coaching families in Child development and Parent-child interaction.
Directed client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency.
Wrote reports and case summaries and compiled work records, including required statistics.
Performed goal development according to family's needs and development of a Family Support Plan.
Conducted Supervision weekly with Family Support Worker's in reference to client's in crisis, assisted Workers in direction of the family's needs.
Developed Action plan's to assist Family Support Worker's in quality Improvement, problem solving in assisting client's in crisis.
Educated Family's on Maternal and Child Health Issues.
Promoted and Encourage families in reaching goals according to Family Support Plan.
Coached Families in developing Positive Parent-child interaction to enhance family functioning by Building trusting relationships, teaching problem solving skills, and improving the family's support System.
Advocated for children & families in complex Crisis.
Education and Training
Expected in
Ph.D: - , GPA:
Expected in 2010
Doctorate of Ministry: Faith Theological Seminary & Christian College - Tampa, FL GPA:
Expected in
Coursework in Social Work, Marriage and Family Therapy and Child Development Parent-Child Interaction Human Relations coursework counseling theories Master of Ministry: Ministry, Pastoral Studies, Counseling techniques 2007 : - , GPA:
Expected in 2005
Bachelor of Theology: Theology, Counseling, Social Services, Mental Health Faith Theological seminary & Christian College - Tampa, FL GPA: Theology, Counseling, Social Services, Mental Health
Expected in
Clinical Screening's, Creative Outreach-Family: - , GPA: Completed Seminars in working with People with Severe Mental Health Issues, Domestic Violence, Understanding Substance Abusing Families, Motivational Interviewing, Defining and Overcoming Dysfunction in Today's Society, education in Strength-based Family Work, Early childhood, child development, etc. Accomplishments Served 15 program participants who went on to enroll in community college. Demonstrated outstanding case management and dedication to clients as evidenced by repeated promotions throughout tenure. Managed a caseload of between 12 and 20 individuals and families. Spearheaded a weekly support group for individuals struggling with [Mental health disorders]. Received "Employee of the Year" Award in 2006. Supervised a team of 12 staff Social Worker members. Spearheaded and conducted Community outreach efforts in recruiting client's into a Program. Founded a Church and Counseling practice in Tampa, FL Excellence Rewarded in recognition of accomplishments for exceeding company expectations Awarded and recognized for the Sunshine Winner for Best Attitude
Languages
Bilingual (Spanish)
Skills
billing, case manager, Case Management, clarify, coaching, Interpersonal skills, oral, Counselor, Counseling, Client, clients, direction, Family Therapy, forms, functional, goal-setting, Human Relations, Meetings, Mental Health, problem solving, problem solving skills, Progress, quality Improvement, recruiting, reporting, Risk Assessment, safety, Seminars, Social Services, Spanish, statistics, Strategic-plans, Supervision, teaching, treatment plans, written communication skills
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School Attended
Faith Theological Seminary & Christian College
Faith Theological seminary & Christian College
Job Titles Held:
Child Enrollment Specialist
Family Support Coordinator/Case Manager/ Target Case Manager
Mentor Manager/ Case Manager/ Support Specialist
Family Support Program Supervisor/Assessor/Floating Supervisor/ Family support Worker
Degrees
Ph.D
Doctorate of Ministry
Coursework in Social Work, Marriage and Family Therapy and Child Development Parent-Child Interaction Human Relations coursework counseling theories Master of Ministry: Ministry, Pastoral Studies, Counseling techniques 2007
