LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I am dependable outgoing person. I never seek employment any where I feel I would not be happy. I am a people person although a bit shy at first. My availability is open and I will come in when needed. I am a quiet k learner and a team player. I am always trying to stay busy and like to have a clean safe working environment. I am good with handling upset customers and am always happy to help. I am knowledgable with stocking shelfs, and resetting store plans while cleaning as I reset shelves. I am able to run a register and handle money. I'm a quick learner in new environments and love to learn new things. Always looking for new expriences innthe learning department and if I am unsure how to do something will gladly ask a superior for help. I'm happiest when I'm working. I have been a stay at home mother of 3 for a few years now and now kids are older trying to get back to doing what I love! Work!

Skills
  • Reading skills
  • Recordkeeping requirements
  • Sanitation understanding
  • Behavior management techniques
  • Team Management
  • Stock Rotation
  • Problem Resolution
  • Organization
  • Customer Service
  • Communications
  • Supervision
Experience
04/2018 to 03/2020 Child Care Provider North Country Academy | Alhambra, CA,
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Kept children safe and secure at all times.
  • Enforced rules to teach manners and maintain safe environment.
  • Incorporated music and art activities to encourage creativity and expression.
  • Provided nurturing and appropriate environment for children ranging in age from [Age] to [Age].
09/2012 to 02/2014 Child Care Provider North Country Academy | Ankeny, IA,
  • Provided exceptional care to groups of up to [Number] children between ages [Number] and [Number].
  • Provided nurturing and appropriate environment for children ranging in age from [Age] to [Age].
  • Incorporated music and art activities to encourage creativity and expression.
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Secured indoor and outdoor premises to protect children under care.
  • Kept children safe and secure at all times.
  • Recorded information about behavior, food served and medications administered.
06/2009 to 05/2011 Assistant Store Manager Autozone | Chicago, IL,
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Partnered with [Job title]s to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
  • Achieved [Timeframe] sales, budget and other targeted goals.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Mentored team on effective upselling and cross-selling techniques.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Conducted [Timeframe] performance reviews to organize training and development for staff.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Increased sales by [Number]% over [Timeframe] period.
  • Built proactive and productive relationships with [Job title] and business agents.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
04/2008 to 06/2009 Shift Manager Sonic Drive-In | Lancaster, SC,
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Increased overall team efficiency and productivity.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Mentored and supported new employees to maximize team performance.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Managed and mentored [Number] staff members.
  • Documented receipts, employee hours and inventory movements.
  • Trained and supervised staff members.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Partnered with [Job title] to develop [Type] collections and color stories.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
  • Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
  • Met with each associate to establish realistic monthly sales goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
  • Coordinated and launched grand openings for new stores.
  • Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
Education and Training
Expected in 08/2007 GED | The University of The State of New York Education Department, Dunkirk, NY GPA:

Currently enrolling in The Grand Canyon University to take a class in business management and psychology

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Resume Overview

School Attended

  • The University of The State of New York Education Department

Job Titles Held:

  • Child Care Provider
  • Child Care Provider
  • Assistant Store Manager
  • Shift Manager

Degrees

  • GED

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