Montgomery Street , San Francisco , CA 94105 Talented Program Assistant with three years of experience supporting program leaders achieve accreditations. Productive team-player when supporting daily activities as well as working to enhance program. Expert at managing multiple tasks in busy environment.
Materials maintenance
Collaboration and relationships
Developmental care
Sorting and labeling
Customer relations and communications
Program files maintenance
Workflow planning
Data Entry
Verbal and written communication
Group leadership
First Aid/CPR
Problem resolution
Cash Handling
Staff Management
Organization
Process improvement
Belle High School Belle , MO Expected in 05/2015 ā ā High School Diploma : - GPA :
Ashford University San Diego , CA Expected in 2021 ā ā Associate of Arts : Early Childhood Education - GPA :
Virtual Lab School Online , Expected in 01/2018 ā ā Certification : Safe Environments - GPA :
Virtual Lab School Online , Expected in 03/2018 ā ā Certification : Physical Development - GPA :
Virtual Lab School Online , Expected in 12/2017 ā ā Certification : Healthy Environments - GPA :
Virtual Lab School Online , Expected in 02/2018 ā ā Certification : Learning Environments - GPA :
Virtual Lab School Online , Expected in 03/2018 ā ā Certification : Cognitive Development - GPA :
Virtual Lab School Online , Expected in 04/2018 ā ā Certification : Communication And Language Development - GPA :
Virtual Lab School Online , Expected in 06/2018 ā ā Certification : Creative Expression - GPA :
Virtual Lab School Online , Expected in 06/2018 ā ā Certification : Self And Cultural Understanding - GPA :
Virtual Lab School Online , Expected in 06/2018 ā ā Certificaiton : Social And Emotional Development - GPA :
Virtual Lab School Online , Expected in 08/2017 ā ā Certification : Positive Guidance - GPA :
Virtual Lab School Online , Expected in 06/2018 ā ā Certification : Family Engagement - GPA :
Virtual Lab School Online , Expected in 06/2018 ā ā Certification : Program Mangement - GPA :
Virtual Lab School Online , Expected in 06/2018 ā ā Certification : Professionalism - GPA :
Virtual Lab School Online , Expected in 05/2017 ā ā Certification : Child Abuse: Identification & Reporting - GPA :
Virtual Lab School Online , Expected in 05/2017 ā ā Certification : Child Abuse: Prevention - GPA :
Silver Birch Living - Child and Youth Program Assistant (Target Level) Bloomington , IN , 05/2017 - Current
Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns
Met with parents about daily activities, positive developments and issues
Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
Created and implemented diverse educational strategies to boost development
Kept notes of behavior issues, food served and medications administered to children
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
Developed lessons and activities to promote children's physical and emotional development
Monitored entrances and exits to maintain safety and organized environments
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
Enforced rules and managed behavior through developmentally appropriate discipline
Accountable for the whereabouts and safety of children and youth ranging in age 6 weeks to 18 years
Interacts professionally with staff members, parents, supervisors, and volunteers
Notifies supervisor of health, fire, and safety compliance concerns
Ensures children and youth depart with an authorized person according to written parental instructions
Assists in achieving and maintaining DoD certification and national accreditation
Dynamic Workforce Solutions - Server Jackson , TN , 03/2016 - 01/2017
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Greeted and maintained relationships with regular customers
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Managed approximately 50 or more customers per day
Total Image Hair Salon - Front Desk Greeter City , STATE , 01/2013 - 01/2014
Greeted customers upon entering building
Established good customer relationships
Sold/maintained tanning packages
Scheduled hair appointments with correct stylist
Cleaned beds after each use
Answered front desk phone
Made sure all tanning rooms were stocked
Increased tanning sales by 5 customers monthly
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