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Child and Youth Program Assistant (Target Level) Resume Example

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CHILD AND YOUTH PROGRAM ASSISTANT (TARGET LEVEL)
Professional Summary

Talented Program Assistant with three years of experience supporting program leaders achieve accreditations. Productive team-player when supporting daily activities as well as working to enhance program. Expert at managing multiple tasks in busy environment.

Work History
Eielson School Age Care - Child and Youth Program Assistant (Target Level)Eielson Afb, Alaska05/2017 - Current
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns
  • Met with parents about daily activities, positive developments and issues
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
  • Created and implemented diverse educational strategies to boost development
  • Kept notes of behavior issues, food served and medications administered to children
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Developed lessons and activities to promote children's physical and emotional development
  • Monitored entrances and exits to maintain safety and organized environments
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Accountable for the whereabouts and safety of children and youth ranging in age 6 weeks to 18 years
  • Interacts professionally with staff members, parents, supervisors, and volunteers
  • Notifies supervisor of health, fire, and safety compliance concerns
  • Ensures children and youth depart with an authorized person according to written parental instructions
  • Assists in achieving and maintaining DoD certification and national accreditation
Applebee's - ServerDover, DE03/2016 - 01/2017
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Greeted and maintained relationships with regular customers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Managed approximately 50 or more customers per day
Total Image Hair Salon - Front Desk GreeterBelle, Missouri01/2013 - 01/2014
  • Greeted customers upon entering building
  • Established good customer relationships
  • Sold/maintained tanning packages
  • Scheduled hair appointments with correct stylist
  • Cleaned beds after each use
  • Answered front desk phone
  • Made sure all tanning rooms were stocked
  • Increased tanning sales by 5 customers monthly
Skills
  • Materials maintenance
  • Collaboration and relationships
  • Developmental care
  • Sorting and labeling
  • Customer relations and communications
  • Program files maintenance
  • Workflow planning
  • Data Entry
  • Verbal and written communication
  • Group leadership
  • First Aid/CPR
  • Problem resolution
  • Cash Handling
  • Staff Management
  • Organization
  • Process improvement
Education
05/2015Belle High SchoolBelle, MOHigh School Diploma
Expected in 2021Ashford UniversitySan Diego, CAAssociate of Arts: Early Childhood Education
01/2018Virtual Lab SchoolOnlineCertification: Safe Environments
03/2018Virtual Lab SchoolOnlineCertification: Physical Development
12/2017Virtual Lab SchoolOnlineCertification: Healthy Environments
02/2018Virtual Lab SchoolOnlineCertification: Learning Environments
03/2018Virtual Lab SchoolOnlineCertification: Cognitive Development
04/2018Virtual Lab SchoolOnlineCertification: Communication And Language Development
06/2018Virtual Lab SchoolOnlineCertification: Creative Expression
06/2018Virtual Lab SchoolOnlineCertification: Self And Cultural Understanding
06/2018Virtual Lab SchoolOnlineCertificaiton: Social And Emotional Development
08/2017Virtual Lab SchoolOnlineCertification: Positive Guidance
06/2018Virtual Lab SchoolOnlineCertification: Family Engagement
06/2018Virtual Lab SchoolOnlineCertification: Program Mangement
06/2018Virtual Lab SchoolOnlineCertification: Professionalism
05/2017Virtual Lab SchoolOnlineCertification: Child Abuse: Identification & Reporting
05/2017Virtual Lab SchoolOnlineCertification: Child Abuse: Prevention
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Resume Overview

Companies Worked For:

  • Eielson School Age Care
  • Applebee's
  • Total Image Hair Salon

School Attended

  • Belle High School
  • Ashford University
  • Virtual Lab School

Job Titles Held:

  • Child and Youth Program Assistant (Target Level)
  • Server
  • Front Desk Greeter

Degrees

  • High School Diploma
    Associate of Arts : Early Childhood Education
    Certification : Safe Environments
    Certification : Physical Development
    Certification : Healthy Environments
    Certification : Learning Environments
    Certification : Cognitive Development
    Certification : Communication And Language Development
    Certification : Creative Expression
    Certification : Self And Cultural Understanding
    Certificaiton : Social And Emotional Development
    Certification : Positive Guidance
    Certification : Family Engagement
    Certification : Program Mangement
    Certification : Professionalism
    Certification : Child Abuse: Identification & Reporting
    Certification : Child Abuse: Prevention

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