Child and Youth Program Assistant (Target Level) Resume Example
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CHILD AND YOUTH PROGRAM ASSISTANT (TARGET LEVEL)
Professional Summary
Talented Program Assistant with three years of experience supporting program leaders achieve accreditations. Productive team-player when supporting daily activities as well as working to enhance program. Expert at managing multiple tasks in busy environment.
Work History
Silver Birch Living - Child and Youth Program Assistant (Target Level)Bloomington , IN05/2017 - Current
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns
- Met with parents about daily activities, positive developments and issues
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
- Created and implemented diverse educational strategies to boost development
- Kept notes of behavior issues, food served and medications administered to children
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Developed lessons and activities to promote children's physical and emotional development
- Monitored entrances and exits to maintain safety and organized environments
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
- Enforced rules and managed behavior through developmentally appropriate discipline
- Accountable for the whereabouts and safety of children and youth ranging in age 6 weeks to 18 years
- Interacts professionally with staff members, parents, supervisors, and volunteers
- Notifies supervisor of health, fire, and safety compliance concerns
- Ensures children and youth depart with an authorized person according to written parental instructions
- Assists in achieving and maintaining DoD certification and national accreditation
Dynamic Workforce Solutions - ServerJackson , TN03/2016 - 01/2017
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Greeted and maintained relationships with regular customers
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Managed approximately 50 or more customers per day
Total Image Hair Salon - Front Desk GreeterCity , STATE01/2013 - 01/2014
- Greeted customers upon entering building
- Established good customer relationships
- Sold/maintained tanning packages
- Scheduled hair appointments with correct stylist
- Cleaned beds after each use
- Answered front desk phone
- Made sure all tanning rooms were stocked
- Increased tanning sales by 5 customers monthly
Skills
- Materials maintenance
- Collaboration and relationships
- Developmental care
- Sorting and labeling
- Customer relations and communications
- Program files maintenance
- Workflow planning
- Data Entry
- Verbal and written communication
- Group leadership
- First Aid/CPR
- Problem resolution
- Cash Handling
- Staff Management
- Organization
- Process improvement
Education
05/2015Belle High SchoolCity, StateHigh School Diploma
Expected in 2021Ashford UniversityCity, StateAssociate of Arts: Early Childhood Education
01/2018Virtual Lab SchoolCityCertification: Safe Environments
03/2018Virtual Lab SchoolCityCertification: Physical Development
12/2017Virtual Lab SchoolCityCertification: Healthy Environments
02/2018Virtual Lab SchoolCityCertification: Learning Environments
03/2018Virtual Lab SchoolCityCertification: Cognitive Development
04/2018Virtual Lab SchoolCityCertification: Communication And Language Development
06/2018Virtual Lab SchoolCityCertification: Creative Expression
06/2018Virtual Lab SchoolCityCertification: Self And Cultural Understanding
06/2018Virtual Lab SchoolCityCertificaiton: Social And Emotional Development
08/2017Virtual Lab SchoolCityCertification: Positive Guidance
06/2018Virtual Lab SchoolCityCertification: Family Engagement
06/2018Virtual Lab SchoolCityCertification: Program Mangement
06/2018Virtual Lab SchoolCityCertification: Professionalism
05/2017Virtual Lab SchoolCityCertification: Child Abuse: Identification & Reporting
05/2017Virtual Lab SchoolCityCertification: Child Abuse: Prevention
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Resume Overview
School Attended
- Belle High School
- Ashford University
- Virtual Lab School
Job Titles Held:
- Child and Youth Program Assistant (Target Level)
- Server
- Front Desk Greeter
Degrees
- High School Diploma
Associate of Arts : Early Childhood Education
Certification : Safe Environments
Certification : Physical Development
Certification : Healthy Environments
Certification : Learning Environments
Certification : Cognitive Development
Certification : Communication And Language Development
Certification : Creative Expression
Certification : Self And Cultural Understanding
Certificaiton : Social And Emotional Development
Certification : Positive Guidance
Certification : Family Engagement
Certification : Program Mangement
Certification : Professionalism
Certification : Child Abuse: Identification & Reporting
Certification : Child Abuse: Prevention
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