Ambitious senior manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Skill Highlights Small business development Leadership/communication skills Project management Business operations organization Client account management Human resources Market research and analysis Budgeting expertise Customer-oriented Employee relations Negotiations expert Self-motivated
Chief Petty OfficerUS NAVYBoston, MA
Region 1 Navy Recruiting District.
Manage Navy Recruiting Zone in Northern Connecticut and Western Massachusetts.
Facilitate monthly meetings and manage and train personnel in various working environments.
Interview and hire personnel into qualifying positions.
Conduct monthly audits of recruiting locations and provide formal written feedback to appropriate levels.
Provide performance and behavioral counseling to subordinates, conduct training in personnel shortfalls and recognize proven good performance.
Training Chief responsible for 8 locations within the Western Massachusetts and Connecticut geographical areas of responsibility while continuing to hire personnel into the U.S.
Supervise the scheduling, monitoring and instruction of required weekly and monthly training plans.
Create and incorporate all formal training into the Microsoft Office Power Point Presentation application.
Redesigned the sales analysis form used in Navy Recruiting by incorporating the requirements into the Microsoft Excel applicati.
Physical Security OfficerAtlantic Fleet Weapons Training Facility AFWTFRoads, PR
Manage the physical security and administration of AFWTF parent and tenant commands on Roosevelt Roads, PR and tenant commands located on Vieques Island, PR, St Thomas, USVI, and St Croix, USVI.
Accountable for Key Control, Classified Safe Control (to include safe cracking and repair authority), Alarmed/Magnetic Access Control, Mas-Hamilton X07 Electronic installation and removal, Perimeter Fence video monitoring.
Investigate and report all breaches of security and theft of security equipment to Commanding Officer and Naval Criminal Investigative Service (NCIS).
Management and upkeep of AFWTF Security Manual.
Qualified as Command Duty Officer (CDO).
Section ManagerOcean State Job LotWestfield, MA
Manager of New England based retail store specializing in bargain products and large food department.
Responsible for all retail operations and employee relations during own shift to include manpower scheduling, product merchandising, evening cash outs and physical security.
Note: This position was held while attending full time college curriculum.
General ManagerImpact SolutionsWestfield, MA
Manage all recruiting activities to include: job orders, candidate screening and interviewing, reference checking, interview preparation, and interview setup with candidates.
Developed business relationships with prospective clients and maintained business relationships with existing clients.
Source qualified candidates to meet clients hiring requirements and make placements.
Conduct all necessary and required accounting for placed candidates with clients and create invoice billing and tracking system.
Manage resources to obtain contact information for prospective clients and candidates.
Create job postings and placed in local and national newspapers and Internet job boards.
Maintain rapport with existing clients through frequent phone discussions and in-person meetings.
Create company policies and procedures IAW Local, State and Federal laws.
Exceptional knowledge and use of all MS Office applications.
Personnel Search ConsultantManagement Search, IncWest Springfield, MA
Consultant for one of the largest search firms in New England and only ISO certified search firm in the nation.
Work one-on-one with company representation to fill critical management positions, by means of recruiting from numerous sources as well as the client company's direct competitors.
Personally responsible for the attainment of search assignments, contracting clients, filling necessary positions, invoicing clients, and the realization of monthly goal requirements.
Expert knowledge of state and federal employment and labor laws.
Career Services Manager03/2011 － CurrentResCare IncChicopee, MA
Accountable for Career Services programs including overall customer satisfaction and ensure maximum outcomes.
Direct the organization, planning and administration of the Career Technical Training (CTT), Career and Personal Counseling, Career Transition, and Career Development activities.
Manage 9 CTT facilities: Career Services Administration, Automotive, Brick Masonry, Carpentry, Electrical Wiring, Facilities Maintenance, Plastering, Plumbing, and Welding.
Supervise team of 18 staff members: 2 Coordinators, 5 Career Development Specialists, 10 CTT Instructors and 1 Administrative Assistant.
Customer Service Expert: Develop staff through documented training, counseling and regular evaluations.
Coordinate and meet regularly with staff and ensure minutes are accurate.
Streamlined quality services to the trainees to ensure their growth and development.
Initiated the development of a rigorous and relevant bi-weekly Applied Academics and Career Readiness Training programs.
Account Manager10/2009 － 02/2011Yellowbook USAWest Springfield, MA
Submit weekly reports outlining progress, problems, and contemplated changes in the department.
Write and develop appropriate Standard Operating Procedures (SOPs), Career Development Services System(CDSS) plan, Center training plans, corrective action plans, and other plans as appropriate.
Monitor statistical performance and student accountability for classes; review attendance sheets for accuracy of documentation.
Develop and maintain a list of substitute instructors and tutors.
Develop corrective action plans as needed.
Developed a successful Industry Advisory Council responsible for providing cutting-edge industry related communications back to the classroom.
Responsible for a $120,000 annual Department Budget and a $176,000 annual Career Technical Skills Training (CTST) DOL Budget.
Business Development Expert Sales Rookie of the Year 2010 Service existing advertiser accounts; create new accounts through various prospecting methods.
Responsible for numerous accounts with major ind.
Partner/Director10/2005 － 05/2007Bentley Billiards, IncWestfield, MA
S Corporation Billiards Parlor, Restaurant, and Nightclub with a full service bar, 11,000 square feet of entertainment and restaurant space.
Property Expert, responsible for all Profit & Loss, record keeping and accounting to include: employee payroll, numerous vendors and advertising requirements.
Grew business from $28,000 in monthly receipts to $45,000 in monthly receipts in 2 months.
Manage Bartenders and Wait staff in a fast paced industry.
Responsible for the scheduling and coordination of all national and local live entertainment, corporate and private events.
2005Bachelor of Science:Westfield State College - Busines ManagementWestfield, MA
NCCER Master Trainer Certified Microsoft Office OSHA-10 Certified: #30-701161916 First Aid/CPR Certified 5 week US Navy Recruiting and Counseling Certification US Navy Chief Petty Officer Indoctrination Course :
Westfield Ma Chamber of Commerce President First Class Association (USS Merrimack (AO-179) President First Class Association (Atlantic Fleet Weapons Training Facility) Founder and Editor for Shipboard Newspaper Merrimack~Monitor (USS Merrimack, AO-179) Recognized for superior performance as Atlantic Fleet Weapons Training Facility's Combined Federal Campaign (CFC) Coordinator in achieving 100% command involvement and contribution for US Naval Station Roosevelt Roads, PR (1998)
Project Management: Initiated weekly Career Readiness Training which resulted in a 75% increase in graduate placement in 6 months.
Created and supervised 21 annual Department of Labor construction projects totaling $176,000 in material and labor costs.
Operations Management: Manage Career Services Department with 8 vocational trades and 9 facilities.
Oversee all functions related to Construction and Automotive training programs.
Staff Development: Launched well-received program of professional development courses for all staff.
Mentored and coached employees resulting in a 23% increase in overall productivity.
CITRIX Job Corps Center Information System (CIS) Navy Achievement Medal (2) Armed Forces Expeditionary Medal Armed Forces Service Medal Good Conduct Medal (5) National Defense Service Medal (2) Overseas Service Medal (3) Military Outstanding Volunteer Service Medal Humanitarian Service Medal (2) Enlisted Surface Warfare Specialist Sea Service Deployment Ribbon Navy Battle "E" Ribbon (2) Meritorious Unit Commendation (2) Coast Guard Meritorious Unit Commendation Gold Wreath Award for Excellence in Navy Recruiting (19) Highest Clearance Held - Nato Secret Officer of the Deck Underway
2005 Bachelor of Science : Westfield State College - Busines Management NCCER Master Trainer Certified Microsoft Office OSHA-10 Certified: #30-701161916 First Aid/CPR Certified 5 week US Navy Recruiting and Counseling Certification US Navy Chief Petty Officer Indoctrination Course :
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