chief people officer resume example with 16 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Accomplished People Operations leader with 7+ years of progressive experience leading human resources operations and organizational planning. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Expert at protecting company interests and building successful team culture to promote employee retention and performance.
Skills
Organizational Development
Complex Problem Solving
Integrity and Transparency
Change and Growth Management
Leadership and People Development
People and Culture
Adaptable and Flexible
Experience
02/2022 to CurrentChief People OfficerInmusic | Cumberland, RI,
Partnered with CEO and CRO to implement people strategy aligned to business strategy
Acted as coach and guide in all HR concerns
Directed process of organizational planning by evaluating company-wide structure, job design and people forecasting.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Created compensation and benefits structures to align with market conditions and budget demands.
Supervised People Department employees by directing activities and monitoring performance.
Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
Maintained strong connection with VP of Delivery to ensure product delivery success
11/2020 to 02/2022SVP, PeopleMeundies Inc. | Culver City, CA,
Established and tracked key performance indicators to assess effectiveness of adopted initiatives and redirect efforts.
Contributed to strategic planning and development of operations transformation roadmap as key member of executive team.
Implemented strategic initiatives across organization, leading execution teams and providing personnel training to accomplish short- and long-term goals for growth, market expansion and product development.
Leveraged company's mission and vision statements to craft business strategies and boost revenue opportunities.
Identified and mentored new leadership to ensure availability of qualified personnel during restructuring.
Managed bi-yearly All Hands events for team.
09/2017 to 11/2020VP, People OperationsChewy | Salisbury, NC,
Used data and analytics to improve company processes for recruitment, selection and onboarding.
Worked with management to create performance measurement, employee development and employee compensation strategies.
Directed HR programs, policies and processes to improve operational efficiency.
Provided HR consultation services to leadership and department heads.
Held exit interviews and documented information discussed with employees.
Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
11/2015 to 09/2017Director, Talent DevelopmentCdk Global Inc. | Petaluma, CA,
Partnered with staff to create professional development plans to support personal and business growth.
Implemented first 401k program for RevUnit.
Recruited, hired and trained employees on operations and performance expectations.
Supported work-life balance to improve staff morale.
11/2014 to 11/2015Director, ProductCox Auto Inc | Dover, DE,
Delivered polished products by directing launch and ongoing refinement.
Supported cross-product process by championing public betas, experimentation tracking, feedback and roadmap development.
Coordinated with engineering staff to determine best technical implementation methods and schedule.
Spearheaded new product development and enhanced existing products.
Studied customer needs and desires to incorporate into product requirements.
Conducted initial scoping to guide project planning and direction.
Supervised design, developer and data engineering resources to propel new product development projects.
Collaborated with customers, partners and internal teams to drive product vision and project prioritization.
Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
06/2014 to 11/2014Senior Product OwnerArrivia | Lubbock, TX,
Partnered with software development team to design custom applications and trackers to meet client needs.
Supported cross-product process by championing public betas, experimentation tracking, feedback and roadmap development.
Spearheaded new product development and enhanced existing products.
Collaborated with customers, partners and internal teams to drive product vision and project prioritization.
Coordinated with engineering staff to determine best technical implementation methods and schedule.
Studied customer needs and desires to incorporate into product requirements.
Developed and managed product requirements by organizing documentation, feature requests and tickets for implementation.
09/2013 to 06/2014Product OwnerAlteva | Warwick, NY,
Maintained customer expectations with open consultations and frequent communication.
Managed pre-production and production product deployments.
Oversaw team resources and allocated assignments.
Partnered with software development team to design custom applications and trackers to meet client needs.
Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
Maintained project schedules by managing deadlines and adjusting workflow.
Identified, addressed and either resolved or escalated project issues.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
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