Chief People Officer resume example

Patient-Centered Medical organization providing healthcare and dental services for eleven sites in Lancaster County.

• Establish the current Human Resources Department in implementing a full spectrum of HR operations, systems, and programs.
• Serve as advisor, coach, and trainer to senior management.
• Create HR policies and procedures; recruit employees; design group benefits; and develop orientation, training, and incentive programs.
• Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.
• Establish and maintain department goals.
• Manage two HR Generalists, one HR Administrator, and Credentialing Specialist.
• Serve as a member of the Executive Committee, establishing the values, mission, and strategic objectives for the organization.
• Advise and influence all levels of management on performance management, organizational development and effectiveness, and management effectiveness.
• Lead Project to select and implement HRIS/Payroll system to increase efficiency of HR Department, resulting in an increase in employee engagement and effective onboarding processes.
• Provide coaching and support to the team’s employees on performance improvement plans, conflict resolution, and career development.
• Trained leaders/managers on HR laws and practices such as FMLA, Sexual Harassment, ADA, and Worker’s Compensation.
• Develop and improve subordinate and team performance by providing requisite training, coaching, counseling, and mentoring.
• Manage Performance Management process, and compensation program.
• Directed strategic review of benefit offerings resulting in increased benefits, while reducing costs. The benefits included the addition of dental, vision, and disability insurances.
• Directed HR efforts that included due diligence and HR audits during merger of two organizations leading to a more efficient organizational transition.
• Designed and directed remote work arrangements and COVID-19 workforce activities during pandemic peak.
• Lead organization to achieve 90% vaccine rate before government mandate.