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chief operations officer resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Driving force behind remarkable changes to company direction and operational solvency. Progressive career in Health Care industry and specialized experience in Multi-Specialty Groups, Diagnostic Imaging Centers, and ASC's. Engaging and articulate communicator with 25 year record of accomplishment in Health Care settings. Motivating, engaging leader known for creating purpose-driven cultures and building diverse teams.

Skills
  • Administrational leadership
  • Multi-site operations
  • New business development
  • Employee development
  • Organizational leadership
  • Decision-making
  • P&L responsibility
  • Cost analysis and savings
  • Customer retention
  • Benchmarking
  • Communication
  • Corporate administration
  • Staff development
  • Supervision and training
  • Financial administration
  • Schedule management
  • Cross-functional team management
  • Compensation/benefits administration
  • Performance improvements
  • Policy/program development
  • Purchasing and planning
  • Trend forecasting
  • Recruiting and Hiring
  • Profit and loss accountability
  • Sound judgment
  • Goal setting
  • Proficient in [Software]
Experience
06/2019 to Current Chief Operations Officer Maersk | Pembina, ND,
  • Increased brand awareness by integrating brand development strategies into business model.
    Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
  • Reviewed, analyzed and interpreted financial statements.
  • Developed analytical assessments to make crucial decisions on pending projects.
  • Monitored outcome measures, program outcomes, and performance improvement.
  • Increased customer satisfaction and streamlined business processes and procedures.
  • Utilized effective communication and active listening to meet customer service standards.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Maximized utilization by 5% throughout numerous business departments.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Negotiated contracts to secure extensions and preserve optimal leadership.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Optimized sales and reduced overhead costs resulting in increased profitability.
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
12/2012 to 05/2019 Chief Consultant Jccs Of North America | Wynnewood, PA,
  • I served as Chief Consultant to Advanced NeuroSpine Associates, Sterling Medical Group, TotalMD, and University Orthopedic Care.
  • These medical groups are Multi-specialty groups with a variety of services.
  • Consulting obligations pertained to business strategies, development, site planning/construction, Physician recruitment, staffing and the overall health of the company.
  • Accomplished leader in Neurosurgery, Orthopedics, Interventional Pain Management, General Practitioner, and Chiropractic.
  • I built an extensive networks of Multi-Specialty physician satellite offices through out the state of Florida.
12/1997 to 12/2000 Chief Executive Officer Inland Empire Health Management | City, STATE,
  • Maintained productive relationships and communication channels across organization.
  • Spearheaded business initiatives securing multiple multi-year contracts.
  • Developed analytical assessments to make crucial decisions on pending projects.
  • Expanded business operations through new process development and strategic planning.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Utilized effective communication and active listening to meet customer service standards.
  • Monitored outcome measures, program outcomes, and performance improvement.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
  • Negotiated contracts to secure extensions and preserve optimal leadership.
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Developed highly effective working relationships with other departments by being positive and constructive leader.
  • Reviewed, analyzed and interpreted financial statements.
  • Maximized utilization by [Number]% throughout numerous business departments.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Orchestrated short and long range strategic plans to direct financial progress of business.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
  • Authored constructive business plans and led facility expansion projects, leading to rapid growth.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Increased brand awareness by integrating brand development strategies into business model.
  • Optimized sales and reduced overhead costs resulting in increased profitability.
  • Promoted development of technology to produce roadmap of internet based, cost effective resources.
  • Revamped internal procedures into clearly defined structure, resulting in higher quality services and cost reductions.
  • Achieved [Number]% client satisfaction rate throughout range of services offered.
  • Guided business to success by leveraging experience through management positions.
  • Boosted profitability by $[Number] within [Number] months through strategic planning.
  • Prepared financial reports, including budgeting, profit and loss, and legal analysis.
  • Increased customer satisfaction and streamlined business processes and procedures.
  • Revitalized business plans and realigned company objectives to increase overall profits.
Education and Training
Expected in 1991 to to Bachelor of Arts | Police Science University of California - Davis, Davis, CA GPA:
Activities and Honors
Affiliations, Hobbies and Interest

Board of Directors, Habitat for Humanity

Kiwanis Club

Masonic Lodge

Coaching Youth Sports

Golf

Racquetball

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Resume Overview

School Attended

  • University of California - Davis

Job Titles Held:

  • Chief Operations Officer
  • Chief Consultant
  • Chief Executive Officer

Degrees

  • Bachelor of Arts

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