chief operations officer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

I am a forward-thinking Senior Executive with proven record of accomplishment in Hospitality industry during 19-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations.

I have multiple key expertise in marketing. I have created numerous websites, social media programs and local, large scale marketing events to drive significant increases in business.Instrumental in acquisition of additional properties including profit projections, site and property design. Project Management of acquisitions including insuring that projects met state and municipal building codes and interfacing with local and state government officials to insure continuously improved relationships.

Focused onworking with talent and creating opportunities for development and growth at all levels. Responsible for more than 250 employees across multiple lines of business.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Expected in 06/1999 to to
Bachelor of Arts: Political Science & Business
University of Maine - Farmington ME,
Expected in 06/2007 to to
Associate of Arts: Interior Design
Rhode Island School of Design - Providence, RI
Expected in 06/1994 to to
: International And Comparative Education
Congress-Bundestag Scholarship Winner - Germany,
07/2001 to 07/2020
Chief Operations Officer Point32health, Inc Providence, RI,
  • Led operational oversight and budgetary supervision for 15 locations.
  • Oversaw operations and coordinated with managers to increase quarterly profits
  • Negotiated and drafted contracts with business partners, clients and vendors
  • Worked with local and state government officials to expand businesses and address issues with regulations. Met with municipal building department and other governing agency officials to coordinate approvals.
  • Created extensive marketing programs including websites, social media presence and large scale local events to increase business.
  • Oversaw band and entertainment managers integration and promotion.
  • Responsible for approximately 250 employees, including hiring, professional development and job satisfaction
  • Project management of acquisitions including insuring that projects met state and municipal building codes and interfaced with government officials to insure continuously improved relationship.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
  • Developed Political and Marketing campaigns and used results to communicate organizational value and generate promotional web content.
  • Oversaw business-wide changes to modernize procedures and organization..v
  • Maintained P&L and shouldered corporate fiscal responsibility, resulting in profit and growth.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
02/2007 to 02/2010
Designer Apple Inc. Littleton, CO,
  • Researched building codes and requirements and applied to design planning.
  • Assisted in construction documentation and drawings for each phase of projects.
  • Reviewed project goals and objectives on monthly basis with project manager and design team.
  • Discussed zoning laws, fire regulations and building codes with city and county government agencies.
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Maintained Interior design knowledge by attending various workshops, professional society gatherings, and meetings.
  • Created visual concepts either by hand or with assistance of computer programs for presentation boards.
  • Worked with technical design and product management to provide accurate and complete design packages.
  • Negotiated with vendors on availability, product specifications, distribution, delivery deadlines and price.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Prepared documents and details to implement design concepts toprovide for clients.
  • Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and decorational items.
  • Developed space planning concepts, color palette selections and textile presentations.
06/1999 to 04/2002
Vice President of Purchasing and Projects City, STATE,
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Performed extensive vendor and supplier research to identify cost-effective options and product availability.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Designed orderfulfilment processes, ware house organization and orderfulfilment.
  • Designed and oversaw online marketing process including product photographs and copy writers item description submitions .
  • Formated and entered companies supply using IBM AS 400 platform.
  • Sourced products and negotiated purcahsing prices .

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Maine
  • Rhode Island School of Design
  • Congress-Bundestag Scholarship Winner

Job Titles Held:

  • Chief Operations Officer
  • Designer
  • Vice President of Purchasing and Projects


  • Bachelor of Arts
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: