Talented COO well-versed in all facets of operations, including revenue generation, accounting servicing and service management. Dedicated to meeting cost targets, allocating resources in an effective manner and optimizing program performance. Capable of handling all employee needs, including recruitment, training and schedule optimization. History of building and retaining well-qualified, high-performance teams. Knowledgeable about identifying and mitigating risks while enhancing business operations. Highly proficient in best practices, strategic needs and standard operating procedures.
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Call Center & Front Office Manager, Chief Operations Officer
New Mexico Educators Federal Credit Union
Las Cruces , NM