chief operations officer resume example with 20 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Focus
Dynamic sales professional with 20+ years of experience identifying new business opportunities, growing revenues, expanding market share, and building highly profitable / loyal client bases. Expertly identify client needs in order to effectively present product / service value through customized presentations. Forge and cultivate productive relationships with all levels of management, resulting in superior levels of account development, growth, retention, and referrals. Reputable leader and trainer with a history of success building and driving top performing teams focused on surpassing objectives, resulting in industry and national leadership. Business Start-Up / Development Financial Analysis / Counsel Sales Development / Growth Client Relations / Services Solution Selling Customer Service Networking Staff Development Recruitment Trend Analysis Market Research Strategic Planning Communications / Presentations Expense Reductions Process Improvements Online Trading Network Wiring / Troubleshooting I have built a strong reputation for delivering results within highly challenging business environments. With more than 20 years of experience building top performing sales and operational units that were highly focused on both revenue growth and service quality, my commitment is to continuously elevate and grow organizational performance. Interested in providing a company such as yours with top leadership and sales expertise, I am writing to inform you of my availability and included my resume for your consideration. While serving in top leadership and strategic planning roles, I was given the opportunity to achieve the successful turnaround and enhancement of diverse operational units. Though implementation of advanced team building, sales management and process improvements strengths, I: Boosted sales by 20% YOY. Cut operating costs by 30% annually. Slashed staff and payroll expenditures. Modernized compensation packages. Increased productivity and operational quality. Catapulted business from start up to revenue growth averaging 30% annually. Elevated a company to achieve top dealership ranking in the nation. Established and expanded profitable client base (more than 30,000 customers). For a more detailed presentation of my skills and background as well as additional information regarding the above accomplishments, please review the enclosed resume and contact me at your earliest convenience. Thank you in advance for your consideration. I look forward to your call. Sincerely, Jessica Claire Resume
Summary of Skills
PC / Mac Platforms MS Office Adobe Photoshop / Acrobat Pro ACDsee pro3 / URC Programming /Lutron design-programming / Logitech programming / Sonos / Claire Controls / Hikvision / Honeywell / Nest / Home Electronics and automation.
, Expected in Electrical Shop Certificate of Completion, J.M. Technical School, Stamford, Connecticut : - GPA :
Professional Experience
Frontier Technology Inc - Chief Operations Officer
Virginia Beach, VA, 01/2010 - 01/2011
  • Hired to orchestrate corporate turnaround of failing business unit (Performance Outfitters Group) focused on elevating fiscal and operational performance.
  • Planned and implemented cost reduction plans, successful dealer network / partnerships, staff restructuring, and process improvement efforts.
  • Coordinated administrative and project management functions.
  • Boosted sales by 20% YOY through establishment of top performing team committed to the continuous delivery of top quality products / services to clients.
  • Cut operating costs by 30% annually with the implementation of operational enhancement plans.
  • Slashed staff and payroll expenditures through elimination of unnecessary positions and improvements in talent development / allocation.
  • Modernized compensation packages with the introduction of a new performance-based pay system.
  • Increased productivity and operational quality through establishment of new storage facility, rearrangement of service platforms, implementation of technology / systems upgrades, introduction of inventory control enhancements, and major improvements in communications.
  • Career Note: From 2008 to 2009 served as Financial Advisor at Merrill Lynch.
  • Secured Series 63 and 7 Licenses.
Midwest Veterinary Supply - President
Dallas, TX, 01/1988 - 01/2007
  • Spearheaded the start-up and development of this highly successful business specializing in providing diverse clientele with customized service solutions.
  • Directed the daily operations of staff of 10 focused on ensuring the continuous provision of top quality services.
  • Managed administrative and project planning / implementation functions, ensuring completion on time, within budget, and in compliance with client requirements.
  • Controlled budget and coordinated cost-effective allocation of material and human resources.
  • Catapulted business from start up to revenue growth averaging 30% annually (from $360K to more than $2.5M annually), culminating in highly profitable corporate sale within a shrinking industry.
  • Elevated company to achieve top ranking as the largest single k40electronics dealer in the nation, resulting in industry leadership status.
  • Also maintained top 10 ranking among Alpine electronics sellers in the country.
  • Established and expanded profitable client base (more than 30,000 customers) and business network (encompassing Fortune 500 companies) by forging and cultivating productive relationships and ensuring continuous communication and top service quality.
Professional Affiliations
administrative, Acrobat, Adobe Photoshop, automation, budget, cost reduction, clientele, client, clients, delivery, Electronics, Financial Advisor, human resources, inventory control, leadership, Mac, MS Office, network, payroll, process improvement, Programming, project management, project planning, quality, sales, upgrades

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Resume Overview

School Attended

Job Titles Held:

  • Chief Operations Officer
  • President


  • Electrical Shop Certificate of Completion, J.M. Technical School, Stamford, Connecticut

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